PAL.MAR Hotel Tropical

La arquitectura, se integra con la naturaleza muy arrmonicamente

Great, walkable location with many delicious restaurants nearby. Super convenient overall. Lovely staff and very family friendly hotel.

We have zero complaints.

Ubicación y la cama

Ruido en la mañana

Great location, well maintained and managed. We stay at PAL.MAR every time we visit San Poncho.

Location

The location close to beach

1. Didn’t like the fact I couldn’t sleep during the night. Nowhere did it say when booking that the noise during the night would keep you awake all night. 2. The noise from the pipework, you could hear when any other toilet was flushed or taps turned on in the rooms nearby. 3. The foul smell coming up through the pipes, orifices in the bathroom. Foul effluent, obvious a blockage in their sewerage pipes. 4. Cleanliness of the room was poor. 5. Staff unhelpful and unprofessional when complaint was made regarding points above. On the 3rd day complained but received no apology or any attempt to give us alternative room for the remaining 2 nights. We then asked for a refund for the last 2 night and they refused. Worst experience I’ve ever had on holidays.

The hotel and facilities were thoughtfully designed and maintained. It’s close to the beach, main town and our favorite bars.

I wish the nearby bars would cut out loud music at midnight, and it isnt the hotel’s fault at all. They provided ear plugs which Im not used to, but could really work for others.

La ubicación, limpieza y los servicios

Al hacer check-out nos quisieron cobrar productos que supuestamente habiamos tomado del frigobar cuando nunca estuvieron.