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4.4 / 10 Guest Rating

La Reina de Gran Via

Reina 23-25, Madrid, 28004, Madrid, ES

La Reina de Gran Via - main view

About the Property

Central Location - Enjoy a centrally located stay in Madrid, just minutes away from popular attractions like Thyssen-Bornemisza National Museum and Puerta del Sol.

Convenient Amenities - Benefit from tour/ticket assistance, discounted access to a nearby fitness facility, express check-out, and a roundtrip airport shuttle available 24/7.

Comforts of Home - Relax in individually furnished guestrooms with kitchens, free Wi-Fi, flat-screen TVs, and housekeeping on request. The hotel features safes, microwaves, and an elevator for your convenience.

Embark on a memorable Madrid adventure - Book your stay at La Reina de Gran Via for a delightful and hassle-free experience!

Facilities & Amenities

Express check-out
Offsite parking discounted rates available
Express check-in/check-out
Elevator
Express check-out
Smoke-free property
Use of nearby fitness center (discount)
Tours/ticket assistance
Airport transportation - pickup (surcharge)
Offsite parking discounted rates available

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Only registered guests are allowed in the guestrooms. The property is professionally cleaned.Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

4.4
Good16 verified reviews
AI Summary

Guests highly rate the céntrico and frequently praise the fácil acceso.

Categories

Cleanliness3.9
Service4.9
Location4.9
Room Quality4.3
Amenities4.3
Value for Money4.3
Food and Beverage4.3
Overall Experience4.3

Select topics to read reviews

T
Tal
Verified booking
family
Standard Room
Stayed in Oct 7, 2025

"Good"

2.0

Simply a scam. The property is in bad condition and unclean. The service is the worst I have seen ever, the room is dirty and the sheets are even worse. The only good thing is outside as the location is good. As per the price I paid this is one of the worst experiences I have ever had.

Helpful?
J
JESUS
Verified booking
family
Standard Room
Stayed in Aug 20, 2025

"Excellent"

8.0

A unos pasos de gran vía muy céntrico todo y fácil acceso

Helpful?
B
bruno
Verified booking
Standard Room
Stayed in Oct 13, 2024

"Do not trust this hotel. They are nasty."

2.0

The room was completely different from the picture; even the address was different. I communicated with the phone number indicated in the description, and he gave me a very basic room in an old building in a nasty place. I felt very disappointed.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Aug 14, 2024

"Good"

2.0

Mauvaise service, non confortable

Helpful?
O
Omar
Verified booking
family
Standard Room
Stayed in Jun 4, 2024

"Good"

6.0

Entrance was dirty, poor illumination, area not good

Helpful?
A
alvaro
Verified booking
Standard Room
Stayed in Jan 8, 2024

"Horrible este hotel "

2.0

Pésimo lugar. Infestado de chinches y además se les pidió apoyo todo mundo dice que hay que Mandar un correo que sigo esperando comstesten hasta ahora. O verdad que me extraña que hoteles lo tenga como opción.

Helpful?
J
Jacques
Verified booking
family
Standard Room
Stayed in Dec 30, 2023

"Good"

4.0

The description that showed in the page isn’t accurate with the condition of the place and there were some things missing from the description

Helpful?
S
suleiman
Verified booking
family
Standard Room
Stayed in Dec 2, 2023

"Good"

2.0

This property is worst of the worst. Constant power outages every 10 minutes due to electrical issues and you have to keep turning the circuit breaker back on in order to have power. Management tried to blame it on the rain, but ALL other surrounding places had electricity. Also water damage in which the bathroom ceiling is about to fall, bad smell, poor lighting and ventilation, broken window glass, no internet/WIFI (doesn’t work). Very dirty and out dated. I hate leaving a bad review, but it’s not fair that anyone has to deal with such place and people must be warned. We just left with minutes to another place. Thank you Orbitz/Expedia for assisting us with a replacement property within minutes. We also took photos & video incase the property management tried to deny. That’s why they only have one photo of the property online.

Helpful?
Y
Y
Verified booking
Standard Room
Stayed in Nov 30, 2023

"Het aller slechtste ervaring "

2.0

Het was eigenlijk geen hotel, maar een vreselijke kamer die tot zogenaamd hotel was gemerkt. (vieze stank en riolering geur enz) alles wat op de afbeeldingen te zien is, is nep. Heel moeilijk te vinden. De zogenaamd enig hotel personeel leek absoluut niet net en aangenaam. Op het eerst gezicht leek hij te twijfelen of WIJ geen controle waren. Toen hij wist dat wij in de maling waren genomen kwam hij te Voorschijn. En hij heeft onze indentiteit inefficiënt met zijn telefoon vastgelegd.

Helpful?
P
Patricia
Verified booking
family
Standard Room
Stayed in Nov 7, 2023

"Good"

6.0

The location is close to everything to eat and shop BUT the apartment itself isn't very clean. The kitchen light doesn't work, no microwave, not very clean when we arrived. As well as no toilet paper, no paper towels, no soap was provided so keep in mind you have to go out and get the basic necessities.

Helpful?
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