Home2 Suites By Hilton Pecos Tx

Check-in was not handled with professionalism. As soon as we entered the room, we thought the place looked clean. We sat on the bed, but a few moments later, we began to itch. Kept itching and started getting bites on our arms and legs. We decided to leave right away. It seemed that they had bed bugs. Did not stay the night. Just added more stress and work, so when we got home, we had to disinfect all of our things before going inside our house. We arrived late, so it added more hours of driving home at night that we were trying to avoid.

I was not allowed to change or cancel my reservation after we didn’t make it to our hotel because our car broke down

When I checked in , they couldn’t figure out how to do my mobile key . Other than that , everything was super great . When ever I stay at a hotel the mattress always feels like your sleeping on the floor . But here , I didn’t want to get out of bed . Had the best sleep I have ever had at any hotel . The breakfast was amazing as well . Anything you could possibly want .

Giovanna and Stephanie in Pecos, Texas made sure that my family had everything we needed. They made sure that my aunt was taken care of by adjusting our assigned rooms. She is disabled and needed a certain type of shower. The only drawback was the curtains not working in the room and the fridge did not cool. I adjusted the temperature but it didn’t work. Otherwise our stay was perfect.

NA

The beds were comfortable. The handicap shower was very helpful.

The blinds were broken mid day, and night shift staff were rude and talked bad about us in Spanish

Beautiful hotel. Clean great staff. Will stay there again

loved the setting area and the full kitchen!!

This place was excellent in everything they did. Thank you for a wonderful stay, i will be booking again in the near future!

Better than expected. Great staff. Clean rooms and lobby.