Siem Reap Palace Hotel & Spa

Nice pool

All team members were extremely friendly and helpful. It also close to the old market (600-700 meters away). Our 3-day visits to Angkor Wat etc. were flexibly organised.

All good, hotel restaurant bit pricey. Nice balconies.

Everything was great

For a relatively new hotel our stay was great. The staff are very attentive, more than willing to help with anything including carrying our very heavy suitcases down a flight of stairs! Room was very roomy with a separate shower and toilet. Plus we were upgraded for free to a room with balcony on arrival! Breakfast was fine but the portion sizes could have been bigger. Pool area was really nice and relaxing. We’d definitely stay again.

location was good.very friendly staff house cleaning was bad.sink stayed dirty for all 4 days we stayed.

We are regular travellers, we like to travel in different countries and cities. This hotel is probably the hotel we enjoyed our time the most, the best hotel experience ever! Loved the pool and facilities a lot, but it was really the hotel staff made this hotel so outstanding. Nicky trained her staff so well, our receptionist, Lilly, made sure of almost everything go smooth for us. Morgan had a stick to assist his walk, they noticed that and arranged our tours and accommodation accordingly, in such a professional way, we felt like we were important friends to them and they went so many extra miles to make sure we were comfortable and happy. I can not say enough thanks to them. We will go back to Siem Reap because of this hotel.

The front desk staff is fantastic. When we first arrived, we were greeted with a welcome drink, wet towel and mochi dessert. The ladies at the front desk were very helpful and friendly especially Lily. They made us feel very welcome and I would definitely like to return there. The only downside is there’s no elevator and we had to climb the flight of stairs to our room but the hotel reassured us that they will have an elevator in 2 months time.

Quality vs. price ratio in this hotel is unexpectedly high. I wholeheartedly recommend staying at this hotel. Everything from airport pick-up to breakfast service, cleaning and organizing Angor Wat tour was spot on. The pool is not big, but perfect for a morning or after sightseeing swim and relaxation. Located in a quiet alley, but only minutes away from the restaurants and approx 15mins by foot from Pub street. Perfect if you want to experience the quieter side of Siem Reap.

Most of the staff are very helpful and respectful. The manager Sina went out of her way to accomodate me after an unfortunate incident. The Asian breakfast and the coffee were very good. The western breakfast was not good at all.