Accruase Paradise

Bismark and Daryl and all the staff are great!

Stay away from this place, as a Spanish experienced traveller, I had never had to leave a place due to poisoning and environmental conditions. First of all, the pictures they advertise on their website are not he same as when you arrive there The place is teared down. There is no access to the beach at all (theres a fake beach photo from a "private beach"), we had to walk through rocks to get to a full of rubbish beach, the gardens are not the same, their room was not as the pictures, their AC wasn't working , we stayed since they upgraded us to a better room but we had to leave urgently to the hospital due to food posioning and the environment lack of hygiene standards, We left 2 nights early because we only were getting more sick there and there has not been refund from them. The whole experience was awful, I personally had consequences for this and I am considering to take further legal action. I do not recommend at all this place nor their surroundings.

Really nice stay. Would have loved if the property had a private transport service for guests because the location is really far from the KTK airport and uber services are a hassle but overall the services were nice, prompt, and every staff was courteous, nice, and respectful.

Seeing the hotel at first, it wasnt to bad. However, the swimming pool wasnt accessible over our stay. Beach access via a different guesthouse only. Roof terrace is in a poor state. Food and drinks just on top limit and could have been better. The back "garden" is absolutely not recommend. The hotel generally isnt bad, but how it is managed! For free in room water you will have to ask! They don't refill, as it should. Same applies to tea or coffe. However, offering this, is a good idea. Again: management. There is only one other nearby hotel, with beach access and swimming pool. We didn't like their rooms. Otherwise, it would have been our first choice. PramPram town is quiet away and you will need transportation. Overall, we won't go there again.

Excellent

A quiete place which met my expectation of a resting option. Staff were available to sort out any complaint

I liked everything except housekeeping Communication

This property has beautiful landscaping and a peaceful serene environment. The staff is friendly and helpful. The food was very good and we enjoyed our stay.

Property was nice and quiet but I didn't like that it had no real access to beach. The food was amazing but having no power at times was no acceptable. Check in was fast and easy but check out to 45 extra minutes due to no power and I had to end up paying my cab driver extra. I lost more money. This stay did not leave me happy .

The hotel is nice, but small changes could make the stay truly amazing. It is really the garden that is beautiful and you can spend most of your time outside. The rooms are simple, but clean. The food is tasty, but the service takes time. The pool was not cleaned so we could not swim, if it was this would be great.