Château de la Gaude - Relais & Châteaux

Flott hotell men dessverre mye å gå på når det gjelder service og faglig kunnskap hos mange ansatte. Kunnskapen til servitørene om meny og viner var veldig dårlig og ikke et så flott hotell verdig. Tror kunnskapen om mat er bra på kjøkkenet men det blir ikke videreført i restauranten. Ufaglærte servitører kler ikke dette stedet. Nattevaktene i resepsjonen var lite serviceinnstilte. Resepsjonistene på dagtid var representative og vennlige. Renholdet kunne også vært bedre. Renholdspersonalet går forbi søppel, tomme glass, rotete møblering i fellesarealer uten å se det og ta det med seg. Rommet var bra rengjort med noen få unntak. Vasken på rommet var direkte udelikat. Speilene og glasskap i fellesarealer burde vært vasket og pusset. Videre opplevde vi når vi kom fra middag at personalet med turndown service ikke hadde låst døren. Den stod på gløtt og var ikke lukket inntil. Heldigvis var det ikke stjålet noe fra rommet.

Amazing setting, and warm welcome from staff. Room very large and extremely comfortable. Very marked rug round bed, not sure why they hadn’t cleaned it as looked awful. Pool area is great with comfortable beds. Food at pool wasn’t great had a club sandwich €40 and they ran out of included French fries and sandwich was awful. Bread terrible and whole thing made us unwell so couldn’t eat in the evening. Restaurants are very specialist and not all open every evening. No access to the formal gardens which I couldn’t understand? So if you think you will have a true ‘chateau experience’ then this is not quite the case. But the area is very beautiful and property very comfortable. Wine tasting was very informative and good experience so make sure you take up the free offer.

Amazing hotel but very unaccomadating with requests, no early check in and wanted to charge €100 to keep the room on for an hour past check out, other than that the hotel is incredible

Grounds are gorgeous. Amazing hotel.

The nature was very beautiful. Art work was very unique. However room service was none. No toilet paper. Had to ask for every item, like towels, soap shampoos

Magnificent property with excellent service and phenomenal food. 5* in every way!!

wow, this is one of the most beautiful properties and settings we have been too. The grounds are impeccable, and our room was stunning, enormous and well decorated with modern furniture mixed with french chateau like moldings and Louis Vuitton vintage luggage for a very high vibe. The bathroom was very high tech and high end as well. We were in suite 1, probably the best view and room in the entire hotel, unless there is another suite above us. The restaurants were all unique and offered great ambiance and choices as well, and all food we had was delicious. Our only complaint would be the service at the restaurants is lacking in timing, cleaning up used tables, and attentiveness.The level of service did not match the otherwise 6 star hotel.

Beautiful gardens and comfortable accommodations. Hotel staff are all very helpful and accommodating. We are looking forward to our next visit.

Love everything. It was a cosy perfect getaway from

Gorgeous property. On3 of the best places we have ever stayed. And we travel pretty extensively at high end hotels. The grounds, staff and accommodations are all exquisite. And the mix of ancient architecture and modern art is beautiful. Will return for sure.