Bobotel Gatot Subroto Medan

near town area. value for money

Staff were friendly and helpful. The location was great for us too, being quite central. But the hotel itself, and facilities were fairly poor in comparison to other places we've stayed in, in Indonesia. Room keycard was broken and needed changing. Cramped shower/toilet with no soap or showergel/shampoo. No dining facilities. No choice offered as to what we got for breakfast, or when it was delivered to our room. Room wasn't particularly clean either.

Central in medan

Didn't really feel safe, lots of men in the lobby and running around the halls at night. Rooms have no windows and are a bit dated and dirty. The sheets were dirty and there was blood on the shower curtain. The shower leaked and didn't work properly.

Booked two rooms to accommodate our party of four. My room was good with comfortable beds and pillows. Air conditioner in June worked well in our room but not as well in our second room. Bathroom was clean though shower area was a little small. Had to have sink faucet replaced but staff was quick on the repair. Lobby was clean. Staff/guard were always attentive. Location is good as it’s near three malls. No breakfast (2-star hotel), but we enjoyed nearby bakeries (Majestyk), cafes (Dominico), convenience stores, and eateries (Mie Ayam right across street).

Very cheap and close to some good food/cafes, staff were friendly, bed was large and comfortable

There was no bolt on the door which made me feel a little nervous, the room was quite dirty

Staff is friendly. Room is clean on daily basis. Walking distance to shopping mall.

Good bed. Nice, helpful staff. Brought 2 breakfasts, 2 coffees although solo.

Shower dirty, mouldy. Shower always cold & full power flooded batgroom. No shelf next to sink and sink too small. Bedroom lighting inadequate. TV didn't have BBC world.

services

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Overall environment is clean. Water pressure and hot water is excellent. Provide single use dental kit. Well guarded property - Chain lock is provided when we park our bike in the hotel. 24 Hour security guard.

Room 302 Toilet has poor drainage system. The water did not flow out. Queen bed is a combination of two single bed. Hairdryer is not provided in the room.