Homestay in Walsall

Very poor service and communication

Service and staff attitude

I want a refund I could access room without putting deposit of £150 which I didn't. They should of let me know before booking room.

I want a refund I could access room without putting deposit of £150 which I didn't. They should of let me know before booking room.

No breakfast

Had to stay longer but no facilities to wash clothes

This is supposed to be a review about "my stay". But I was charged for not being able to stay!!!!!! After doing a reservation at 8 PM for the same night and arriving at 9:30 pm, I contacted the owners for arrangements. They did not answer any calls or messages (even though check-in was until 11pm). I was fortunately driven to a hotel nearby by one of the kind Caucasian guests. I genuinely discourage anyone to book anything with these guys as they have no customer service especially when they want a money transfer for bookings which is rather impossible when you are coming from a foreign country. I'm coming from Canada and tell me how I can do a quick money transfer at 9:30 at night? Best, A

Please avoid. When you try to check in nobody opens the doors, when you try to contact nobody will answer. After you request refund from Expedia you will receive message asking to pay the deposit. AVOID: SCAMMERS!