Infinity Suites

La ubicacion y el lugar es bonito

Que nos quedamos sin agua como por 2 horas y al reportar la situación con el propietario no me contesto hasta mucho después, ya que es extranjero y el me dijo que alguien de recepción nos atendería pero no había nadie. Además las áreas en común están muy descuidadas y sucias.

The name of the place to stay was not the same as the one on booking we had go arround for a minute to find the appartement

Good value for money since we just stayed there for one night and it was $64. The whole hotel seems pretty nice and the staff was very hospitable. Communication through booking.com chat was quick. Apartment was clean and spacious. Kitchen is OK equipped but it was great to have a working fridge :) For us everything worked.

Watch out for the DEPOSIT in the fine print. Location is fine if you are traveling by car otherwise short bikeride to city center is to be expected. Walls are actually pretty thin and you can listen to your neighbors chatting and using doors, light switches or outlets. Furthermore, balconies are connected to each other so you can see and chat with your neighbours. When we did they complained about some things (e. g., key/door/AC not working, cockroaches in living room, etc.). However, the next morning someone came to fix their door.

Clean room with all one needs at a great price

The bed could be a bit more comfortable but was not bad

the apartment was very clean and modern. we had a great stay at Highline Tulum.

great location, and the roof pool is great

there is a hotel being build next door so the noise can be annoying if you’re using the pool however it’s not that bad you have to ask to have linen changed which we didn’t know so had dirty towels all week 🤢 could do with more sunbeds