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7.6 / 10 Guest Rating

Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort

Carretera a Punta Sam SM6 MZA 2 Lot 7-8, Costa Mujeres, QROO, 23028, Costa Mujeres, MX

Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort - main view

About the Property

Experience paradise at Planet Hollywood Cancun, where luxury meets relaxation in Costa Mujeres.

Indulge at the Spa
Treat yourself to rejuvenating massages and facials at our full-service spa, ensuring you leave feeling refreshed and revitalized.

Stunning Aquatic Oasis
Dive into tranquility with access to 4 outdoor swimming pools, or take a short stroll to our pristine private beach for sun-soaked bliss.

Gastronomic Delights
Savor international cuisine at So Cal Gourmet Emporium, enjoy a complimentary buffet breakfast, or unwind with a drink at one of our bars, all included in our all-inclusive package.

Don't miss your chance to create unforgettable memories—book your stay today and experience luxury like never before!

Facilities & Amenities

Free breakfast
Full-service spa
Fitness facilities
Health club
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Pool access available from 7:00 AM to 8:00 PM. One child 1 year old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

Available Rooms

STAR Class Directors Suite Two Bedroom - Photo 1
STAR Class Directors Suite Two Bedroom - Photo 2
STAR Class Directors Suite Two Bedroom - Photo 3
STAR Class Directors Suite Two Bedroom - Photo 4
STAR Class Directors Suite Two Bedroom - Photo 5
STAR Class Directors Suite Two Bedroom - Photo 6
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STAR Class Directors Suite Two Bedroom

2 Queen Beds, 1 King Bed and 1 Double Sofa Bed1808-sq-foot room, furnished balcony/patio with garden views Layout - 2 bedrooms Internet - Free WiFi Entertainment - Flat-screen TV with premium channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNon-Smoking

168 m2
Sleeps 8
2 Queen Bed (150-160 cm wide)
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerTVTelephoneAir conditioning

Star Class Directors Suite Two Bedroom

Non-refundable
All Inclusive
20% OFF$1,636.45

$1,309.16

Includes taxes & fees
Directors Suite One Bedroom - Photo 1
Directors Suite One Bedroom - Photo 2
Directors Suite One Bedroom - Photo 3
Directors Suite One Bedroom - Photo 4
Directors Suite One Bedroom - Photo 5
Directors Suite One Bedroom - Photo 6
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Directors Suite One Bedroom

1 King Bed and 1 Double Sofa Bed1227-sq-foot room, furnished balcony/patio with garden views Layout - Bedroom Internet - Free WiFi Entertainment - Flat-screen TV with premium channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNon-Smoking

114 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerTVTelephoneAir conditioning

Directors Suite One Bedroom

Non-refundable
All Inclusive
20% OFF$805.36

$644.29

Includes taxes & fees
Junior Suite Ocean View - Photo 1
Junior Suite Ocean View - Photo 2
Junior Suite Ocean View - Photo 3
Junior Suite Ocean View - Photo 4
Junior Suite Ocean View - Photo 5
Junior Suite Ocean View - Photo 6
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Junior Suite Ocean View

1 Double Sofa Bed and 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed581-sq-foot room, furnished balcony/patio with ocean views Internet - Free WiFi Entertainment - Flat-screen TV with premium channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNon-Smoking

54 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerTVTelephoneAir conditioning

Junior Suite Ocean View

Non-refundable
All Inclusive
20% OFF$628.18

$502.54

Includes taxes & fees
STAR Class Entourage Suite - Photo 1
STAR Class Entourage Suite - Photo 2
STAR Class Entourage Suite - Photo 3
STAR Class Entourage Suite - Photo 4
STAR Class Entourage Suite - Photo 5
STAR Class Entourage Suite - Photo 6
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STAR Class Entourage Suite

1 King Bed and 1 Double Sofa Bed689-sq-foot room, furnished balcony/patio with garden views Internet - Free WiFi Entertainment - Flat-screen TV with premium channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNon-Smoking

64 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerTVTelephoneAir conditioning

Star Class Entourage Suite

Non-refundable
All Inclusive
20% OFF$805.36

$644.29

Includes taxes & fees
Directors Suite Two Bedroom - Photo 1
Directors Suite Two Bedroom - Photo 2
Directors Suite Two Bedroom - Photo 3
Directors Suite Two Bedroom - Photo 4
Directors Suite Two Bedroom - Photo 5
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Directors Suite Two Bedroom

1 King Bed, 2 Queen Beds and 1 Double Sofa Bed1808-sq-foot room, furnished balcony/patio with garden views Layout - 2 bedrooms Internet - Free WiFi Entertainment - Flat-screen TV with premium channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNon-Smoking

168 m2
Sleeps 8
1 King bed (151-180 cm wide)
2 Queen Bed (150-160 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerTVTelephoneAir conditioning

Directors Suite Two Bedroom

Non-refundable
All Inclusive
20% OFF$1,417.4

$1,133.92

Includes taxes & fees
Junior Suite - Photo 1
Junior Suite - Photo 2
Junior Suite - Photo 3
Junior Suite - Photo 4
Junior Suite - Photo 5
Junior Suite - Photo 6
Junior Suite - Photo 7
Junior Suite - Photo 8
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Junior Suite

2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed581-sq-foot room, furnished balcony/patio with garden views Internet - Free WiFi Entertainment - Flat-screen TV with premium channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNon-Smoking

54 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerTVTelephoneAir conditioning

Junior Suite

Non-refundable
All Inclusive
20% OFF$515.41

$412.33

Includes taxes & fees
Entourage Suite - Photo 1
Entourage Suite - Photo 2
Entourage Suite - Photo 3
Entourage Suite - Photo 4
Entourage Suite - Photo 5
Entourage Suite - Photo 6
Entourage Suite - Photo 7
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Entourage Suite

1 Double Sofa Bed and 1 King Bed689-sq-foot room, furnished balcony/patio with garden views Internet - Free WiFi Entertainment - Flat-screen TV with premium channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNon-Smoking

64 m2
Sleeps 4
1 Sofa bed (131-150 cm wide)
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerTVTelephoneAir conditioning

Entourage Suite

Non-refundable
All Inclusive
20% OFF$692.6

$554.08

Includes taxes & fees
Junior Suite Swim Out - Photo 1
Junior Suite Swim Out - Photo 2
Junior Suite Swim Out - Photo 3
Junior Suite Swim Out - Photo 4
Junior Suite Swim Out - Photo 5
Junior Suite Swim Out - Photo 6
Junior Suite Swim Out - Photo 7
Junior Suite Swim Out - Photo 8
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Junior Suite Swim Out

1 Double Sofa Bed and 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed581-sq-foot room, furnished balcony/patio with pool views Relax - Swim-up room accessInternet - Free WiFi Entertainment - Flat-screen TV with premium channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNon-Smoking

54 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerTVTelephoneAir conditioning

Junior Suite Swim Out

Non-refundable
All Inclusive
20% OFF$705.46

$564.37

Includes taxes & fees
STAR Class Directors Suite One Bedroom - Photo 1
STAR Class Directors Suite One Bedroom - Photo 2
STAR Class Directors Suite One Bedroom - Photo 3
STAR Class Directors Suite One Bedroom - Photo 4
STAR Class Directors Suite One Bedroom - Photo 5
1/5

STAR Class Directors Suite One Bedroom

1 Double Sofa Bed and 1 King Bed1227-sq-foot room, furnished balcony/patio with garden views Layout - Bedroom Internet - Free WiFi Entertainment - Flat-screen TV with premium channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNon-Smoking

114 m2
Sleeps 4
1 Sofa bed (131-150 cm wide)
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerTVTelephoneAir conditioning

Star Class Directors Suite One Bedroom

Non-refundable
All Inclusive
20% OFF$1,030.85

$824.68

Includes taxes & fees
STAR Class Producers Three Bedroom Suite - Photo 1
STAR Class Producers Three Bedroom Suite - Photo 2
STAR Class Producers Three Bedroom Suite - Photo 3
STAR Class Producers Three Bedroom Suite - Photo 4
STAR Class Producers Three Bedroom Suite - Photo 5
STAR Class Producers Three Bedroom Suite - Photo 6
STAR Class Producers Three Bedroom Suite - Photo 7
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STAR Class Producers Three Bedroom Suite

2 King Beds, 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed4187-sq-foot room, furnished balcony/patio with garden views Layout - 3 bedrooms Internet - Free WiFi Entertainment - Flat-screen TV with premium channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNon-Smoking

389 m2
Sleeps 12
1 King bed (151-180 cm wide)
4 Queen Bed (150-160 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerTVTelephoneAir conditioning

Star Class Producers Three Bedroom Suite

Non-refundable
All Inclusive
20% OFF$3,122.79

$2,498.23

Includes taxes & fees
STAR Class Producers Two Bedrooms Suite - Photo 1
STAR Class Producers Two Bedrooms Suite - Photo 2
STAR Class Producers Two Bedrooms Suite - Photo 3
STAR Class Producers Two Bedrooms Suite - Photo 4
STAR Class Producers Two Bedrooms Suite - Photo 5
STAR Class Producers Two Bedrooms Suite - Photo 6
STAR Class Producers Two Bedrooms Suite - Photo 7
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STAR Class Producers Two Bedrooms Suite

2 Queen Beds, 1 King Bed and 1 Double Sofa Bed3606-sq-foot room, furnished balcony/patio with garden views Layout - 2 bedrooms Internet - Free WiFi Entertainment - Flat-screen TV with premium channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNon-Smoking

335 m2
Sleeps 8
2 Queen Bed (150-160 cm wide)
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerTVTelephoneAir conditioning

Star Class Producers Two Bedrooms Suite

Non-refundable
All Inclusive
20% OFF$2,416.03

$1,932.82

Includes taxes & fees
STAR Class Directors Suite One Bedroom Swim Out - Photo 1
STAR Class Directors Suite One Bedroom Swim Out - Photo 2
STAR Class Directors Suite One Bedroom Swim Out - Photo 3
STAR Class Directors Suite One Bedroom Swim Out - Photo 4
STAR Class Directors Suite One Bedroom Swim Out - Photo 5
STAR Class Directors Suite One Bedroom Swim Out - Photo 6
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STAR Class Directors Suite One Bedroom Swim Out

1 Double Sofa Bed and 1 King Bed1227-sq-foot room, furnished balcony/patio with pool views Layout - Bedroom Relax - Swim-up room accessInternet - Free WiFi Entertainment - Flat-screen TV with premium channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNon-Smoking

114 m2
Sleeps 4
1 Sofa bed (131-150 cm wide)
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerTVTelephoneAir conditioning

Star Class Directors Suite One Bedroom Swim Out

Non-refundable
All Inclusive
20% OFF$1,443.16

$1,154.53

Includes taxes & fees
STAR Class Junior Suite - Photo 1
STAR Class Junior Suite - Photo 2
STAR Class Junior Suite - Photo 3
STAR Class Junior Suite - Photo 4
STAR Class Junior Suite - Photo 5
STAR Class Junior Suite - Photo 6
STAR Class Junior Suite - Photo 7
STAR Class Junior Suite - Photo 8
1/8

STAR Class Junior Suite

2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed581-sq-foot room, furnished balcony/patio with garden views Internet - Free WiFi Entertainment - Flat-screen TV with premium channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNon-Smoking

54 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerTVTelephoneAir conditioning

Star Class Junior Suite

Non-refundable
All Inclusive
20% OFF$676.49

$541.19

Includes taxes & fees
STAR Class Junior Suite Ocean View - Photo 1
STAR Class Junior Suite Ocean View - Photo 2
STAR Class Junior Suite Ocean View - Photo 3
STAR Class Junior Suite Ocean View - Photo 4
STAR Class Junior Suite Ocean View - Photo 5
1/5

STAR Class Junior Suite Ocean View

1 Double Sofa Bed and 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed581-sq-foot room, furnished balcony/patio with ocean views Internet - Free WiFi Entertainment - Flat-screen TV with premium channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNon-Smoking

54 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerTVTelephoneAir conditioning

Star Class Junior Suite Ocean View

Non-refundable
All Inclusive
20% OFF$789.23

$631.38

Includes taxes & fees
STAR Class Producers Two Bedroom Suite Swim Out - Photo 1
STAR Class Producers Two Bedroom Suite Swim Out - Photo 2
STAR Class Producers Two Bedroom Suite Swim Out - Photo 3
STAR Class Producers Two Bedroom Suite Swim Out - Photo 4
STAR Class Producers Two Bedroom Suite Swim Out - Photo 5
STAR Class Producers Two Bedroom Suite Swim Out - Photo 6
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STAR Class Producers Two Bedroom Suite Swim Out

2 Queen Beds, 1 King Bed and 1 Double Sofa Bed3606-sq-foot room, furnished balcony/patio with pool views Layout - 2 bedrooms Relax - Swim-up room accessInternet - Free WiFi Entertainment - Flat-screen TV with premium channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNon-Smoking

335 m2
Sleeps 8
2 Queen Bed (150-160 cm wide)
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerTVTelephoneAir conditioning

Star Class Producers Two Bedroom Suite Swim Out

Non-refundable
All Inclusive
20% OFF$2,886.34

$2,309.07

Includes taxes & fees
STAR Class Junior Suite Swim Out - Photo 1
STAR Class Junior Suite Swim Out - Photo 2
STAR Class Junior Suite Swim Out - Photo 3
STAR Class Junior Suite Swim Out - Photo 4
STAR Class Junior Suite Swim Out - Photo 5
STAR Class Junior Suite Swim Out - Photo 6
STAR Class Junior Suite Swim Out - Photo 7
STAR Class Junior Suite Swim Out - Photo 8
STAR Class Junior Suite Swim Out - Photo 9
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STAR Class Junior Suite Swim Out

2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed581-sq-foot room, furnished balcony/patio with pool views Relax - Swim-up room accessInternet - Free WiFi Entertainment - Flat-screen TV with premium channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNon-Smoking

54 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerTVTelephoneAir conditioning

Star Class Junior Suite Swim Out

Non-refundable
All Inclusive
20% OFF$853.66

$682.93

Includes taxes & fees

Guest Reviews

7.6
Very Good201 verified reviews
AI Summary

Guests highly rate the great service from staff and frequently praise the beautiful property and amenities.

Categories

Cleanliness6.9
Service8.4
Location7.9
Room Quality7.4
Amenities7.9
Value for Money7.4
Food and Beverage6.4
Overall Experience8.4

Select topics to read reviews

E
Edgar
Verified booking
friends
Standard Room
Stayed in Sep 11, 2025

"Excellent"

8.0

The beach is beautiful

Helpful?
A
Alex Patricio Tapia
Verified booking
family
Standard Room
Stayed in Sep 11, 2025

"Exceptional"

10.0

Restaurants

Helpful?
J
Joseph Michael
Verified booking
family
Standard Room
Stayed in Sep 9, 2025

"Excellent"

8.0

Overall it is a nice resort. We spent an additional $600 to upgrade the food and wine on just 2 nights of dinning for 4 adults, personally if they cut that in half they will sell more. They kept running out of beer and ice on the beach bar. We go to Cancun to hang on the beach, we had to move to the crowded pool just to get cold drinks. Every staff member are nice and willing to help. Edgar Murcia is a wonderful person, look him up for an added touch of VIP.

Helpful?
C
Casey
Verified booking
partner
Standard Room
Stayed in Sep 9, 2025

"Exceptional"

10.0

Everything was so Beautiful

Helpful?
J
Jaquaya
Verified booking
family
Standard Room
Stayed in Sep 8, 2025

"Exceptional"

10.0

HAD A GREAT TIME.

Helpful?
L
Lorinda
Verified booking
family_with_children
Standard Room
Stayed in Sep 2, 2025

"Exceptional"

10.0

Beautiful property. Travelled with family and paid for star class. 6 people in total. Kids loved the lazy river and stayed busy the entire stay. Entertainment was great, spa was amazing and the tours were easy to book on site. Food was delicious and fast (no waiting in line with star class) easy to use app to book reservations/check daily activities. Check in was a breeze and room service was a hit for the kids 24/7.

Helpful?
D
David
Verified booking
family
Standard Room
Stayed in Sep 1, 2025

"Exceptional"

10.0

The atmosphere was amazing, Food wasn’t so great. Best was Steakhouse

Helpful?
H
Héctor Lisandro
Verified booking
partner
Standard Room
Stayed in Aug 28, 2025

"Exceptional"

10.0

Amazing work

Helpful?
A
ale
Verified booking
family
Standard Room
Stayed in Aug 28, 2025

"Exceptional"

10.0

Nos gustó mucho el servicio del personal en general pero en especial de nuestros mayordomos Enrique Covarrubias y Juan fue un gusto coincidir con ellos ya que siempre estuvieron atentos y con la mejor disposición de ayudarnos en cualquier momento. Muchas gracias por todo!!

Helpful?
Y
Yatinkumar
Verified booking
family
Standard Room
Stayed in Aug 26, 2025

"Excellent"

8.0

Property has a rooms with moisture smell , That was holding back. Also the customer service was not there far.

Helpful?
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