Hilton Garden Inn Champaign/ Urbana

Could not raise blinds all the way. Just by chance we found buttons on a wall across the room that partially raised one but never could raise the secondary blind.

Great 👍 I will stay again

This hotel needs a renovation. ALL the carpets are filthy and smelly. Walls need to be painted and/or re-wallpapered. Upon check in, the clerk at the front desk was sarcastic and condescending. There is plenty of parking in the hotel's parking lot, but there's an additional nightly fee for parking.

Absolutely unacceptable bathroom condition. Arrived to a puddle of water in front of the shower. Also loose tiles. Mold all overt the tub and bathroom, wallpaper peeling. OK Hilton Garden Inn, you claim you will "make it right." OK, go ahead and refund my stay ate this crappy hotel room. ALSO: room suffers from Dark Room Syndrome. Most hotels have figured this out with one bright floor-standing amp. Not this one. Large DARK room at night. Needs more light!

Hotel was good

Good value and great staff

I stayed at this hotel recently and was extremely disappointed. The entire floor I was on reeked of pet urine, and there were visible stains on the carpets. The smell was overwhelming and made the stay extremely uncomfortable. I immediately went to the front desk to report the issue, but the receptionist was completely unhelpful and dismissive. I wasn’t offered a different room, a cleaning service, or even a refund. I felt ignored and frustrated, especially given the unsanitary conditions. There’s no excuse for a hotel to allow guests to stay in such an environment. This was easily one of the worst hotel experiences I’ve had. I do not recommend staying here—spend your money elsewhere for a cleaner, more professional experience.

Hotel accommodations were clean and unremarkable. Marcie in the dining area went out of her way to be kind and helpful at breakfast. She’s a true gem! I wouldn’t stay here again however because unbeknownst to me when I booked my room, they charge a $6 parking fee. This hotel has a huge parking lot and is not in any kind of downtown urban area where one would expect to pay for parking. That’s unacceptable to me.