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7.4 / 10 Guest Rating

Comfort Inn & Suites West Springfield

106 Capital Drive, West Springfield, us

Comfort Inn & Suites West Springfield - main view

About the Property

Convenient Location

Located near popular attractions like the Naismith Memorial Basketball Hall of Fame and Six Flags New England, the Comfort Inn & Suites offers easy access to entertainment and leisure activities. With proximity to major colleges and businesses, this hotel is ideal for both leisure and business travelers.

Amenities Galore

Guests can indulge in a range of amenities, from free high-speed Internet and complimentary hot breakfast to spacious rooms equipped with modern conveniences like microwaves, refrigerators, and pillow-top mattresses. Suites go a step further with full kitchens, fireplaces, and whirlpool bathtubs for a touch of luxury.

Comfort and Convenience

Whether you're here for work or play, this hotel caters to your needs with valet cleaning services, guest laundry facilities, and business-friendly features like work desks and access to fax/copy services in every room. Enjoy a comfortable and convenient stay at the Comfort Inn & Suites—book now for a memorable experience.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Swimming pool
24-hour front desk
Private parking
Heated pool
Indoor pool

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

You must show a valid photo ID and credit card upon check-in. Please note, guests under the age of 21 can only check-in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

King Room - Non-Smoking - Photo 1
King Room - Non-Smoking - Photo 2
King Room - Non-Smoking - Photo 3
King Room - Non-Smoking - Photo 4
1/4

King Room - Non-Smoking

The spacious double room features air conditioning, a coffee machine, as well as a private bathroom boasting a shower and a hairdryer. This double room has a wardrobe, a sofa and a flat-screen TV with cable channels. The unit has 1 bed.

27 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ShowerTelephoneAir conditioningHair dryerRadioRefrigerator

1 King Bed, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$212.66

$170.13

Includes taxes & fees
Queen Room with Two Queen Beds - Non-Smoking - Photo 1
Queen Room with Two Queen Beds - Non-Smoking - Photo 2
Queen Room with Two Queen Beds - Non-Smoking - Photo 3
Queen Room with Two Queen Beds - Non-Smoking - Photo 4
1/4

Queen Room with Two Queen Beds - Non-Smoking

The spacious double room provides air conditioning, a coffee machine, as well as a private bathroom featuring a shower and a hairdryer. This double room offers a wardrobe and a flat-screen TV with cable channels. The unit offers 2 beds.

27 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
ShowerTelephoneAir conditioningHair dryerRadioRefrigerator

ROOM, 2 QUEEN BEDS

Non-refundable
Breakfast Included
20% OFF$222.93

$178.34

Includes taxes & fees
Efficiency King Suite - Accessible/Non-Smoking - Photo 1

Efficiency King Suite - Accessible/Non-Smoking

0
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)

UPGRADE, EFFICIENCY, SUITE, KING BED, ACCESSIBLE

Non-refundable
Breakfast Included
20% OFF$266.41

$213.13

Includes taxes & fees
King Room with Accessible Tub - Accessible/Non-Smoking - Photo 1

King Room with Accessible Tub - Accessible/Non-Smoking

The unit has 1 bed.

0
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Private bathroom

ROOM, KING BED, ACCESSIBLE

Non-refundable
Breakfast Included
20% OFF$210.49

$168.39

Includes taxes & fees

Guest Reviews

7.4
Very Good543 verified reviews
AI Summary

Guests highly rate the friendly and helpful staff and frequently praise the nice pool and hot tub.

Categories

Cleanliness6.9
Service8.4
Location7.9
Room Quality6.9
Amenities7.4
Value for Money6.9
Food and Beverage7.4
Overall Experience7.4

Select topics to read reviews

S
SamuelcaCA
Verified booking
solo_traveller
Standard Room
Stayed in May 6, 2026

"Bonne hôtel pour une nuit, mais aurait choisi autre chose pour un long séjour."

6.0

Bel emplacement de l'hôtel, chambre de bonne dimension. Déjeûner très simpliste mais disponible pour ceux désirant manger à l'hôtel.

Chambre de bain de ma chambre qui n'était pas tellement propre, taches noires sur les murs et sur le revêtement. Chambre qui aurait besoin d'être rénové/ mise au goût du jour (trou dans le mur, bris, etc).

Helpful?
E
EmelyusUS
Verified booking
family_with_children
Standard Room
Stayed in May 4, 2026

"Vacaciones"

10.0

Si es nuestra segunda vez y me encanta la otra vez 3 semana y esta vez 1 semana todo muy limpio el personal excelente recomendado al 100 x 100

Helpful?
A
alfredusUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 23, 2026

"it was good"

10.0

very friendly good location and great family room! the stove and big fridge really helped a lot

xxxxxxx

Helpful?
H
HeatherusUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 21, 2026

"Go value, great staff for the money!"

8.0

Staff was super, especially the housekeeping staff!

The beds could be a little more comfortable but I realize that is subjective and everyone has different preferences.

Helpful?
W
WendyusUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 20, 2026

"Okay stay"

4.0

Convenient location Friendly staff Breakfast

Room smelled like diluted smoke Refrigerator didn't work Shower door was broken Substandard decor with peeling wallpaper People propping outside doors open

Helpful?
S
SamileeusUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 16, 2026

"SUCKED"

1.0

Nothing it was loud and it was ratchet. There was kids after 9 o’clock at night running through the hallways banging on doors you went to the pool. There was girls and thongs boys and boxers, grown ass men in boxers with little girls in the Jacuzzi. There was teenagers drinking cut waters Twerking music loud at the pool. It was bad.

Our stay sucked then the water was dirty. There was bugs in the Jacuzzi.

Helpful?
S
SamileeusUS
Verified booking
family_with_children
Standard Room
Stayed in Apr 6, 2026

"Worst weekend ever"

3.0

The beds where comfy

1 .pool was dirty 2. people had people in thier with speakers people drinking and smoking and eating and a grown ass man in boxers with Lil girls thier and thier was ants in the jacuzzi 3.kids where banging on doors after 10pm 4. Power went out heater went off and ac was on so we woke up to a freezing room and its 20 degrees out here We complained and all they said was well you can leave early

Helpful?
K
KadiusUS
Verified booking
family_with_children
Standard Room
Stayed in Mar 30, 2026

"Should be a cheaper stay"

3.0

The pool was a good size

Water stains on ceiling, broken handles on drawers, the whole place anywhere like chlorine, broken vents, dusty, moldy caulking in shower

Helpful?
D
DawnusUS
Verified booking
couple
Standard Room
Stayed in Mar 27, 2026

"Very Good"

7.0
Helpful?
M
merryusUS
Verified booking
family_with_children
Standard Room
Stayed in Mar 17, 2026

"Exceptional"

10.0

The pool and hot tub relaxing 😊

Helpful?