Quality Inn High Point - Archdale

Outdated, but it was clean. The pool was drained which was disappointing because I specifically booked a hotel with a pool as we were traveling in the middle of summer with kids.

The breakfast looked ok, but I had no time to eat it. The room itself wasn’t that bad.

The first hostess was kind, but what hotel chain in 2025 doesn’t take tap? The door to the side was broken, so unless someone propped it open we had to walk. I told the staff the next day, and she acted like she didn’t even care. My dad is 73, and with a cane he had to walk up and down stairs because they had no rooms downstairs. No elevator. I told them I wanted to move to a different room the next night, and they didn’t honor the request. So now he’s hurting at home. The pool was out of service. The tub had visible signs of rust. I didn’t expect Hilton, but I definitely didn’t expect Red Roof Inn vibes for 100+ a night!

Still no pool since Hurricane Helene but everything else was neat and clean. Breakfast was excellent.

This is the worst hotel ever! Broken Ac on a 92 degree day, mold on ceiling, no elevator, advertised pool but upon arrival it was drained, and I can’t even joke about this…. Pubes in the Ice Bucket! Yes you read that right! There was Pubic hair in the ice bucket. We ended up leaving and going to the Hampton across the street. Also requested adjoining rooms on the phone and was assured we would have them. That was far from the truth. A party in front of us booked a handicapped room when they made reservations earlier today, only to show up and find out there was none available. This has to be the worst place I have ever seen outside of a third world country.

pport I recently had one of the worst lodging experiences of my life—across three continents, I have never encountered such unacceptable conditions. The hotel I booked through Expedia was extremely dirty, with a strong and persistent smell of sewage. The toilet in the room was completely nonfunctional, and the carpets in both the room and stairwells were stained and filthy. Even worse, when I reported the issue, the only staff member at the front desk handed me a plunger and expected me to fix the blocked toilet myself. This level of service is outrageous and entirely unacceptable. Frustrated and disgusted, I checked out angrily at 10 p.m.—just one hour after checking in at 9 p.m. I had originally reserved the hotel for two nights, and this happened on both nights. A short time after I left, the receptionist called me and casually offered to refund me for just one night. This was an inadequate response to a deeply distressing situation. I had paid for two nights, endured appalling conditions both times, and ultimately had no place to stay. At that hour, I could not find another hotel, and I was forced to spend the night in my car with my son. Not only was the partial refund insufficient, but no meaningful apology or compensation was offered. Given the severe discomfort, emotional distress, and safety risk I experienced, I believe I was owed much more than a refund for one night. Some form of compensation or gesture of goodwill should have been offered as a basic form of….

Location

Old, bathroom and floor of hotel wasn’t level

Good price for travel stop. Just off I85. Friendly staff. Comfortable bed. What inhibits a higher rating is the dampness of the room & the fact that every carpeted area needs a deep cleaning (or replaced).

Was looking forward to this trip, thinking we would have an outside pool and hot tub- turns out, they haven’t had a hot tub in 15 years and the pool was under construction. Also, had to switch rooms twice because our windows on the ground floor didn’t lock. Literally never again.