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8.3 / 10 Guest Rating

Comfort Suites Hanes Mall

200 Capitol Lodging Court, Winston-Salem, us

Comfort Suites Hanes Mall - main view

About the Property

Convenient Location:
Situated just off Interstate 40 and a short drive from Winston-Salem city centre, our hotel offers easy access to both the highway and local attractions.

Fantastic Amenities:
Enjoy a refreshing dip in our seasonal outdoor pool, stay active in the fitness centre, and stay connected with complimentary WiFi in all rooms.

Comfortable Accommodations:
Relax in rooms equipped with convenient amenities like a microwave, refrigerator, cable TV, and coffee maker. Start your day right with a delicious daily breakfast and take advantage of our on-site business centre.

Experience convenience, comfort, and great service at Comfort Suites Hanes Mall. Book your stay now!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Outdoor pool

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Please note an authorization form is required if the booking does not match the name on the credit card. Hotel non refundable service fee of US$2 will be charged at check in at the propertyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Accessible King Room - Photo 1
Accessible King Room - Photo 2
Accessible King Room - Photo 3
Accessible King Room - Photo 4
Accessible King Room - Photo 5
1/5

Accessible King Room

Room features a microwave, a small refrigerator and tea and coffee-making facilities.

36 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

1 King Bed, Nonsmoking, Accessible

Non-refundable
Breakfast Included
20% OFF$146.76

$117.41

Includes taxes & fees
Queen Suite with Two Queen Beds - Photo 1
Queen Suite with Two Queen Beds - Photo 2
Queen Suite with Two Queen Beds - Photo 3
Queen Suite with Two Queen Beds - Photo 4
Queen Suite with Two Queen Beds - Photo 5
1/5

Queen Suite with Two Queen Beds

This suite features a microwave, a refrigerator and a cable TV.

36 sqm
Sleeps 5
1 Sofa bed (Variable Size)
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

SUITE TWO QUEEN BEDS

Non-refundable
Breakfast Included
20% OFF$128.38

$102.7

Includes taxes & fees
King Suite - Photo 1
King Suite - Photo 2
King Suite - Photo 3
King Suite - Photo 4
King Suite - Photo 5
1/5

King Suite

This suite features a small refrigerator, microwave, and cable television.

36 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

SUITE, KING BED

Non-refundable
Breakfast Included
20% OFF$150.03

$120.02

Includes taxes & fees
Superior King Suite - Non-Smoking - Photo 1
Superior King Suite - Non-Smoking - Photo 2
Superior King Suite - Non-Smoking - Photo 3
Superior King Suite - Non-Smoking - Photo 4
Superior King Suite - Non-Smoking - Photo 5
1/5

Superior King Suite - Non-Smoking

The unit has 3 beds.

35 m2
Sleeps 5
2 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Toilet paper

Superior King Suite - Non-Smoking

Non-refundable
Room Only
20% OFF$212.34

$169.87

Includes taxes & fees

Superior King Suite - Non-Smoking

Non-refundable
Breakfast Included
20% OFF$235.28

$188.22

Includes taxes & fees
King Room - Accessible/Non-Smoking - Photo 1
King Room - Accessible/Non-Smoking - Photo 2
King Room - Accessible/Non-Smoking - Photo 3
King Room - Accessible/Non-Smoking - Photo 4
King Room - Accessible/Non-Smoking - Photo 5
1/5

King Room - Accessible/Non-Smoking

Featuring free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. This wheelchair accessible quadruple room has air conditioning, a seating area with a flat-screen TV and a toilet with grab rails. The unit has 2 beds.

36 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

1 King Bed, Efficiency, Nonsmoking, Accessible

Non-refundable
Breakfast Included
20% OFF$146.76

$117.41

Includes taxes & fees
Suite, Multiple Beds, Non Smoking (Upgrade) - Photo 1
Suite, Multiple Beds, Non Smoking (Upgrade) - Photo 2
Suite, Multiple Beds, Non Smoking (Upgrade) - Photo 3
Suite, Multiple Beds, Non Smoking (Upgrade) - Photo 4
Suite, Multiple Beds, Non Smoking (Upgrade) - Photo 5
1/5

Suite, Multiple Beds, Non Smoking (Upgrade)

2 King Beds and 1 Double Sofa Bed324 sq feet Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) Entertainment - 42-inch HDTV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Free local calls, double sofa bed, and iron/ironing board; cribs (free) available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Visual fire alarmNeed to Know - Toothbrush and toothpaste not availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

30 m2
Sleeps 5
2 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerTVHair dryerRefrigeratorDeskMicrowave

2 King Beds, Suite, Nonsmoking, Upgrade

Non-refundable
Breakfast Included
20% OFF$189.93

$151.94

Includes taxes & fees
Suite, 1 King Bed with Sofa bed, Non Smoking - Photo 1
Suite, 1 King Bed with Sofa bed, Non Smoking - Photo 2
Suite, 1 King Bed with Sofa bed, Non Smoking - Photo 3
Suite, 1 King Bed with Sofa bed, Non Smoking - Photo 4
Suite, 1 King Bed with Sofa bed, Non Smoking - Photo 5
1/5

Suite, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed324 sq feet Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) Entertainment - 42-inch HDTV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Free local calls, double sofa bed, and iron/ironing board; cribs (free) available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Visual fire alarmNeed to Know - Toothbrush and toothpaste not availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

30 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerTVHair dryerRefrigeratorDeskMicrowave

1 King Bed, Suite, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$146.76

$117.41

Includes taxes & fees

Guest Reviews

8.3
Excellent1144 verified reviews
AI Summary

Guests highly rate the clean rooms and frequently praise the friendly service.

Categories

Cleanliness7.9
Service9.3
Location8.4
Room Quality7.8
Amenities7.4
Value for Money8.8
Food and Beverage7.9
Overall Experience8.8

Select topics to read reviews

D
DianneusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 20, 2026

"Hotel was great"

8.0

Everything was very good

The people next to us were extremely loud and continued past midnight

Helpful?
E
edusUS
Verified booking
couple
Standard Room
Stayed in Jun 19, 2026

"excellent in every respect!"

10.0

Location as perfect!

Helpful?
R
RuthusUS
Verified booking
couple
Standard Room
Stayed in Jun 19, 2026

"Good"

5.0

it was good. and hot

Helpful?
G
GregoryusUS
Verified booking
couple
Standard Room
Stayed in Jun 17, 2026

"Good"

6.0

Terrible

Cheap quality

Helpful?
S
SarahusUS
Verified booking
family_with_children
Standard Room
Stayed in Jun 16, 2026

"Great room and facility. Parking lot needs monitoring for safety."

10.0

Loved the room. Clean. Layout and size is great. Great value. Would definitely stay again. Great breakfast.

A lot of sketchy people in the parking lot preventing us from feeling comfortable enjoying the pool.

Helpful?
N
NewcombusUS
Verified booking
couple
Standard Room
Stayed in Jun 14, 2026

"Enjoyable"

9.0

The staff was very friendly and for the price you can't beat it. The room was nice. Besides the elephant above us, our stay was great.

Helpful?
M
MaryusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 10, 2026

"Exceptional"

10.0
Helpful?
D
DeshawnusUS
Verified booking
family_with_children
Standard Room
Stayed in Jun 3, 2026

"I have gotten some good sleep as needed"

9.0

Breakfast

Can't really say I was only there foe three days

Helpful?
F
FatimausUS
Verified booking
family_with_children
Standard Room
Stayed in Jun 1, 2026

"First and last."

1.0

Breakfast was decent and the staff handling breakfast was as well.

The front desk employee at check in was not very pleasant. The room smelled like smoke. The lobby smelled like dogs. There were blood stains on one of the pillow cases. Needless to say it was a very unpleasant stay.

Helpful?
P
PrestonusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 1, 2026

"Good"

1.0

Refused room

Refused room

Helpful?
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