FairBridge Inn & Suites Batavia-Darien Amusement Park

The people were nice.

The fact that I booked a king room in September. When I got there, I was given a double bed room that smelled like wet dog, damp and Smokey. Then I was told even though I booked so far ahead king rooms were sold out. Never staying again.

Seems like a transient hotel. Dirty, outdated, beds uncomfortable. Consider removing from Booking.com as a choice. Definitely not up to my standards and hopefully not Bookings as well.

I arrived hours earlier than expected and asked to check in, for a small fee I was able to do so. The manager and staff makes you feel like family. James, Macey and Maria were very accommodating. I do not remember the manager's name but he was quite helpful and friendly. James assisted me in finding deals so that I could stay for an additional night. I loved the friendly and accommodating staff. It is as if I knew them for years. They constantly asked if you had everything that you needed and provided lots of information on sites to visit in the area. Sometimes meeting wonderful people make your visit worthwhile.

There was nothing that I didn't like. I often book 5 star hotels but took a chance on this one because of an emergency and it worked out quite well.

The outside was nice.

There is no elevator. And every time I needed to go to the front desk, no one was there. The breakfast was the same thing 3 days in a row. There wasn’t enough towels. The microwave in the room didn’t work. And there was only half of a roll of toilet paper provided. Also they let other guest light up firecrackers at night, well past 9pm.

Location

Bugs in our room