Comfort Inn Saugerties

Extremely horrific. This so-called hotel doubles as a homeless shelter. The lobby couch is filthier than the floor of Penn Station, NY. After refusing to check-in, the hotel claims I was a ‘no-show’ which is not accurate, and they still charging me $400+ for the first night. #Total#cam #Beware #FraudulentMarketing #ReportFraud

Pretty expensive for this hotel . Smell was scented stuff to cover up smell . Stuff left i. Refrigerator from prior person

The staff was amazing, helpful and supportive

Proximity to the horse show.

The staff were friendly and helpful but The management needs to focus on the cleanliness and replenish the furnitures. My room was smelling mold as soon as I opened the door, some broken furniture, the sofa bed was stained and when I opened it I found a dirty sheet on it. I am glad I always take my personal blankets with me when I travel. The area is quite and nice , the hotel is in perfect location. Hopefully the management will put more care and attention to it.

Nice place, pleasant staff. Some of the guests were a bit strange but kept to themselves.

Upon arrival took forever to get checked in and girl at the desk was not friendly and then when I had issues took forever for her to come to counter. Received keys went to room and the bathroom was disgusting hair everywhere stains on walls it was obvious it never cleaned just made it look like they did with towels which had black on them and hair. Went to look at the bends and there was hair and blood in the sheets and the sheets had wrinkles it was obvious they weren’t changed. I went to front desk to complain and had to wait for girl to return. She came back I explained what was going on she had to call a manager that told me to leave my email I asked for what he said for someone to contact you he then offered to change the sheets I said absolutely not I wouldn’t stay somewhere that doesn’t changes sheets and clean he then told me I would have to contact Expedia who I booked through. Horrible and disgusting experience never again will o stay at a comfort inn.

Property was old and small. Bathtub was dirty and the toilet clogged. Pool was nice and empty but the floor needed to be updated. All in all there needs to be more attention in the housekeeping and upkeep departments.

Nothing

Rooms are small, old and dirty . Stinky.