The Inn & Suites Omaha near ZOO

I booked this hotel for the price and the pool. The pool was closed because it didn't pass health inspection. The smoke detector had been ripped out of the ceiling and was lying on a shelf. Not sure what was on the walls. I booked a suite, received a double. The bathroom had been recently remodeled, but whoever did the remodeling didn't put a drop cloth down, and most of the mud and paint were all over the floor. Other clientele were... unsavory at best, as they're was a domestic in the hallway shortly after we got into our room, and the dog in the hallway worth another guest almost ate us. I booked a5 night stay and left after the first night. Tried calling the manager after I left but he didn't answer. Emailed the manager but did not get a response. It was quite an experience, to say the least.

Rude staff, 3 mice seen in room no linen exchange and harassing staff bout break fast every morning

I like to hear because it's close to the interstate there's convenience store there's restaurant the zoo

Well, we checked in to our room which is room 150. We checked in and went in there and saw that there was only two towels and a hot tub in the room so you gotta have more than two towels so we went down to ask for towels and they said you gotta be plenty towels, OK and stuff and just kept being belligerent with my girlfriend Just kept going on about it and then we went and found out that there was a second bed in the room so we were getting ready to use. It went down to the desk to ask for a sheet and a blanket, and the guy told us over and over again. You only have one bed, but the couch unfolds into another bed so I don’t think he understood what we’re trying to get across, but it was terrible experience and I’ll never recommend wind Estate ever again. I used to be on the road a lot and I’d always try to stay at the Wyndham hotel because Wyndham to me said quality this time it was wasn’t even close to quality is terrible.

The place was chaotic and wasn’t very clean. Staff could not comprehend that our room did not out of any towels and we were up charge for two beds and only had one.. we cannot recommend staying at this place

If you have stuff outside ur truck lock ur car and truck at all times woke up to all my totes gone out the back of my truck and my kids clothes and hair straightner was in there i will be maken a police report other than that they could have more housekeepers were they knock ask do you want room service other than that they r great and wonderful with children we like it and our family :)

Noisy! People yelling in the hallway, sounds like a wrestling match in the room above us, could hear a low battery chirp in the room beside us. No soap in the bathroom. Breakfast was pitiful.

Reserved a room at a hotel with a pool. The halls were filthy. Entered our room and could only smell cigarette smoke. Went to the front desk and they only offered to cancel our reservation. I asked if we would get refunded and the guy nodded yes. We got out of the dump as quickly as we could.

I booked a suite for two nights, two weeks before we were suppose to stay there. When we arrived, they gave us a normal room with a broken-in-half picture frame sitting in the corner, brand new TV with nothing setup on it, and a bathroom that looked like a lumberjack was harvesting in there. I went to the front desk and asked if it was the right room, or if I could be compensated for paying more for a suite. He just said, “No. No rooms. Want me to cancel whole thing?”. We ended up staying because we had no where else to stay, but way overpaid for the room. I tried reaching out to them once I got home, and they just sent me an email that said “apologies.”. Crazy to me how this is acceptable. I am never staying at a Wyndham hotel again.

Unpleasant service, rooms did not have hot air, bad service