MOONBOW BEACH HOTEL

Location is what you're paying for here. It is close to the beach and night life.

When I arrived I was met with a missing reservation. That is: the manager double booked. The young jag sitting in the reception at 3 in the morning is not to blame. He did everything in his power to solve the problem. They put me up in a very bad room in the neighbors-hotel and having traveled and not be able to put stuff in the fridge (that I paid to have in my room) ruined my food. And the funny thing is, that I messaged the hotel and had them confirm my late check in just the day before. They confirmed it, and now it was missing. The next morning the manager acted like he did nothing wrong, didn't apologize, just said my room (a much better room) would be ready in an hour - but when he spoke with my Turkish boyfriend, it could all of a sudden be ready earlier. Very peculiar. Then I got the room. TV not working, no kettle, to slippers, no robe. Nothing that I paid for was there. And he made me pay for everything right there on the spot because it was supposed to be a better room. This man is a joke. He is a conman, and he just acts like he has this fancy hotel. For very little extra i could get the bare minimum next door closer to the beach. It was ridiculous. I had to complain about the cleaning 3 times in one day. And after that they just stopped cleaning my room all together. It was a catastrophe. The other staff is nice, but the manager stopped saying hi to me because I complained (about getting what I paid for) It is a bad reputation for booking.com to be collaborating with this hotel since everything in the room description was fake. Oh and the room i paid for and that was pictured on the website was exactly what I got, not true that he upgraded me. No compensation for the lost first night. Instead he tried to make it seem like he would pay a lot for the room they got me at the neighbors hotel. He is the most horrible person and I cannot stress enough that I will never recommend anyone to stay there! Also, everything was heard through the thin walls.

Nothing

This is by far the worst hotel I’ve ever seen or heard of. Very rude staff and serious hygiene issues. Even staying here for free would still feel expensive.

Very good staff and the owner is so nice and helpful.

Fiyat performans oteli heryere yakın resepsiyondaki hanim efendi cok yardimsever tessekurler

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Ett mkt trevligt hotell med god service vänlig personal alltid glada o trevliga bra löge med nära till allt

Duştan sıcak su akmıyordu ve klimanın sıcak ayarı çalışmıyordu gece boyunca üşüdük.Bundan önceki kaldığımızda böyle sorunları yoktu. Dahada iyi olabilir.

It was a trouble experience nothing good about that hotel everything broken