Courtyard by Marriott Pleasanton

Pleasant room, convenient gym, really friendly Housekeeping staff

As petty & trivial as this is, I was bummed when staff elected to not put out afternoon cookies on a day (Thursday) that they said they normally do… found out from staff that they chose not to do so this past Thursday because there weren’t that many customers staying in the hotel. That was a disappointment and it made me feel as though I didn’t really matter that much to the front desk staff.

Xxxxxxx

Nice stay, hotel maintained neatly and quiet

For the most part, we enjoyed our stay. Hotel staff was courteous. However, on our second night, guests hosted a huge party and there was loud screaming and music until 2 am. My husband went down to the front desk three times until security came up to deal with the horde of party guests occupying the room. Security might need to be beefed up at this particular hotel.

We've been to the Scottish Games in Pleasanton, CA for the last 3 years to watch friends compete in bagpiping. Lots of other things going on and always a great vibe. We stay at a nearby Courtyard by Marriott and it was a very pleasant stay. Extremely quiet and comfortable King bed room. Only downside was the onsite cafe, which was quite pricey even by Bay Area standards we thought. Food and service very good, convenience a plus for our party - no trying to find the "right" place away from our home base that everyone could agree on. Breakfast especially good. It's why we come back to Courtyard often.

Good

The room was clean, the bed was starting to get lumpy, the staff (it least what we saw of them) were courteous, there was no Breakfast (for what this room cost there should have at least been something), and the Air condition was Loud, when it came on. Luckily the nights were cool and it didn't come on that often.. Oh, did I say it was loud..!!

Overall great facility, however, wished there was more than one elevator location.