Courtyard by Marriott Richmond Airport

Great staff

Advertised good on sight, but nothing was open. Not ideal for someone who expected to eat on the premises.

One night accommodation great

Desk staff were lovely 😊 Super close to Richmond Airport. Shuttle driver was right on time.

Concerning environment around the hotel

I checked out this morning early. My shuttle was not ordered for me. The gentleman that checked me out, I don’t remember his name but he personally drove me to the airport. Excellent customer service. I will definitely be back. Thank you very much.

Lobby very nice & up to date. Concierge was more than accommodating and polite

Bathroom/shower needs updating. The lobby being nice is cool for aesthetics but the actual sleeping/grooming area should be up to date as well since that’s where guest will spend a lot of time

The property was relatively neat on the outside. It was a bit difficult to access coming from the west, but one U-turn got me there. Inside, everything was fresh and clean. I rang-in since it was after hours and was immediately buzzed in. A very efficient check-in got me to my first-floor room quickly. I was apprehensive when I found my room at the very end of the hallway by an exterior door. But, the door was securely locked, just as I found it the next morning. The room seemed to have been recently updated and had everything I needed. The bathroom was basic and did not appear to have been updated like the rest of the room. A comfortable bed and ample pillows let me get a good night's sleep prior to my early flight the next morning. All in all a decent property and a good value for an airport property.

The room was smelled smoke. When I opened the porch door I saw a some cigarettes .