Courtyard Cincinnati Blue Ash

The staff was so helpful even at 1:00 in the morning! The was clean and comfortable!

Simply a wonderful and relaxing stay. Ever associate we met was always smiling, personable, and helpful. Special shout-out to Nakeya, front desk associate, who welcomed us to the hotel and selected us the perfect room. Hotel is well built, meaning quiet and good night sleep. Hotel is also located in a great area. We ran in the morning and enjoyed the surrounding area. Thanks to everyone for a very enjoyable stay.

Our stay was great! Linda did an excellent job cleaning our room, Dorian was super nice at the Bistro, and the ladies who checked us in and out were very welcoming (I apologize I missed their names). It's a very relaxing, cozy property. Thank you!

Location was great the staff was outstanding!

I have been a Marriott Bonvoy member for years. In November I have reservations to stay at the Ritz in San Francisco for a week. Now I am concerned as I am staying at this Courtyard right now. Turned back the sheets last night and there was what looked like dried poop on the fitted sheet. It was late so slept on top of the flat sheet. Went down this morning and showed a picture to the person at the desk and said she would send someone to change the sheets. Never happened, we got back from a wedding after 10 this evening and the same poopy sheets were still on the bed. Went down to the desk, guess what they can deliver sheets and I, the guest can change the sheets and make the bed. I will post a picture if I can. What was to be a great time with family for this wedding started "poopy" and is still that way. So frustrated at service you get these days. Update. They brought the wrong sheets so now we still can't go to bed. The kicker is I was told "no way to confirm that was how I found the bed, whose to say it wasn't me!!!!!"

All met expectations

We needed a hotel for UC Bearcat family weekend since all of the hotels near UC were jacked up 5-6x in price. Blue Ash was a great location with reasonable priced hotels. Courtyard was new renovated so felt clean and fresh. The staff was wonderful. I will choose again when in the Cincinnati area.

Everything was great except no free breakfast

First, let me say the room was fine! Has everything you need; mini fridge, clean shower, comfortable bed. The issue came in when one of my co-worker's reservation was lost. She got in and had nowhere to stay. Luckily my room had a pull out sofa bed. They mentioned they would come by give us extra towels, but that didn't happen. The staff was very nice, but it was an unfortunate mix up.