Courtyard Cincinnati Blue Ash

Outstanding customer service! Nakeya was so polite and had a smile on her face right when I got to the check-in counter. She accommodated my demanding needs. I had the pleasure of having dinner at the Bistro inside the lobby. Daron Rhodes has such a great personality and was an outstanding cook! I can’t thank you enough for having such good employees that care about their employees. Victor was so kind too!

It was a typical , to slightly less quality than typical for a Courtyard Marriot. Kind of tired. Ice machine on our floor broken. It is in a good location though, and bed was comfy. Small things could be done to improve it, like replace with a better iron and add a make up mirror.

The quality of the experience was poor. The towels, washcloths and bedding all were poor. The best part of the stay was departing.

Our family of three enjoyed our brief 1-night stay. Friendly staff & convenient location.

Not many restaurants within walking distance. Elevators too far from the lobby area!

Typical setup for the chain hotel, located in quiet area with good service especially from the in house bistro staff , ample free parking with short distance (less than. Mile) to freeway. Good for overnight stay with good size rooms Did not experience any shortcomings

I was really disappointed with the bed at this courtyard. It was really lumpy and uncomfortable, not what I expect from Marrriott.

The front desk staff was so kind and hospitable. Very nice property with a nice dining area. Pool area was fun and clean. It was a clean property! I will be back

everything went well with the stay. ordered breakfast taste good too. kind and friendly staff who helped with marriott gift card processing for bill payment. at the penultimate night, asked for late check out (3 pm) and was granted immediately