Courtyard by Marriott Lynchburg

Should have free coffee at least

Convenient location, clean and spacious rooms, nice staff & lounge/lobby area.

Wish they had complimentary breakfast and not the bistro. Even having purchased the breakfast package, there was much to be desired.

The entire staff were very courteous and full of information on the area. The room was clean and very comfortable.

Courtesy

Scenic

The property was clean

The elevator was broken. Our air conditioning unit made very loud noise all through the night. It was clearly in need of repairs. The beds were too firm.

Poor

The elevator was broke and I had to walk and carry my bags upstairs.

Positive: the common area was nicely furnished; the evening front-desk clerk was pleasant and helpful. Negative: I can’t believe the hotel was going to charge us $10 for parking in a suburban strip-mall type parking lot (but didn’t because the hotel’s single elevator was broken!); the pleasant front-desk clerk was obviously not well-trained in his job as check-in took far longer than usual; the hallway rugs were buckling; the rooms had gross old and ripped cloth-fabric headboards; the bathroom was very dated, as was the hotel room’s furniture.