Courtyard by Marriott Dallas Plano in Legacy Park

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I paid for breakfast on the app. But they had you buy breakfast...

We stayed for one night at this hotel due to my daughters sports competition. We booked the king suit since my daughter brought her friend. The rooms were pretty rough looking with a lot of cracks in the walls and the doors and closet looked pretty banged up where the door between rooms wouldn’t shut. We had breakfast included, but according to the breakfast lady the „burrito machine“ didn’t work so we didn’t have much breakfast options.. The lady behind the counter was very unfriendly. My children ordered the oatmeal since they couldn’t get the breakfast Burrito but the oatmeal turned out to be disgusting and they were denied another breakfast choice. The lady stated she can only have one option and no matter of she likes it Or not she wouldn’t have another choice. She talked to us in a rude way. Luckily the front desk was very friendly and offered another breakfast coupon so we were able to get my kids another breakfast. We don’t expect much for a quick one night stay but kindness goes a long way when you are in the hospitality business. To the older lady behind the Starbucks desk: do better especially when you are talking to children

I am very happy with this location. Of all the Courtyard properties have stayed over the years, this was by far the best. The rom was clean, comfortable, and it offered every amenity I’ve come to appreciate in a home away from home. The price was perfect, and staff on Texas-OU weekend was friendly, helpful and accommodating as they could reasonably be on such a busy weekend. My room was clean and well-stocked. Thank you for trying to squeeze me in for early check-in (they actually did get me in 30 minutes early). The purpose behind my stay was business and leisure: to test out the Plano area for weekend traffic as well as to test the Monday morning commute from Plano to my office, which is currently a 2.5 mile (7 minutes, door-to-door). And thank you to Amie, who did a beautiful job cleaning/setting up my room. I see you!

The idea of a $7 bottle of water I could purchase myself. And I did. I made a hop, skip and a jump over to HEB for the water so I could enjoy a good cup of Joe in the morning before heading into the office. This trip was on my own dime: no per diem or allowance for expenses like these for a “stay-cation.”

Good location for a conference i attended.

My room wasnt cleaned.

It’s very quiet and relaxing. Good for a getaway to get some rest and peace only. The ladies at the front desk were very nice during check in and check out.

It’s kind of a small space/room,the room lights were very dim (needs brighter lightning), the balcony is small and the outdoors furniture needs updating. No food or entertainment in walking distance or near by. Not really a stay for big family. Add color to brighten up the entrance to make it feel more welcoming.

location

friendly staff, very clean

Everything

Cell phone charging stations and room phone didn't work