Courtyard Wausau

Great place.

The employees of the hotel were welcoming and friendly. However, I specifically got the room with the hot tub next to the bed and when turning on the water... It was VERY disappointing. A very disgusting orange foam, dirt, and hair came out of the jets. You can tell that the tub has not been thoroughly cleaned for quite some time.

Wonderful hotel with very friendly staff.

Staff at the front desk was great. When we arrived he told us that there was a basketball team staying on the same floor as us (they were still awake at 11pm when we rolled in) and he put us on the floor above so we didnt have to hear them all night. Everything in the room seemed nice and clean and we got a great night's sleep.

The staff was always cheerful, accommodating and efficient. The room was spacious and perfect for what we needed.

Helpful staff especially Loretta who takes great care of us every year! Easy drive to Granite Peak and large lobby for apres ski/gathering with friends.

Only downside is the lack of ventilation in the bathrooms

Room was clean but starting to look a bit retro (and not in a good way). Complementary internet was very slow, unusable really. I'm not talking about streaming, just loading simple web pages. I ended up turning off my device wi-fi and using cell signal. Not sure if router coverage is poor or if they're dialing back speed to get guests to purchase the upgrade. Either way it isn't acceptable to me. Morning coffee: One packet for the in-room brewer and no complementary service in the lobby. I don't care about "free" breakfast, in fact I prefer hotels without (no hockey teams staying there!), but a pot of coffee and hot water for tea doesn't seem like an unreasonable expectation. Road noise on the west side is quite noticeable, except when the loud heating system kicks in. I would have rated this hotel average if it were an average-priced property (a Fairfield, for example), but it's not. The rate was just north of $2 Benjamins per night even though occupancy was sparse. I recognize the pandemic has been hard on the hospitality industry, but cutting back on upkeep and services isn't a good way to get my return business.

Great family annual ski trip. Been staying here for years!

Very friendly staff. Comfortable bed, nice to have a coffee maker. Cons - really scratchy towels, room service left our room unlocked.