Courtyard by Marriott Rye

They wouldn’t let me transfer the room to another location and it was nonrefundable. They wouldn’t even let me move it to another day.

Front desk staff were super friendly. Breakfast was not included but we paid for it. The girl who was serving/taking the breakfast order was not friendly at all. Everything else was great.

Everything was great except for the person working the breakfast counter Sunday morning. If you don’t want to work with people don’t get a job in hospitality. He had a bad attitude and didn’t want to be there and was not very helpful I asked a question about the breakfast sandwich and his remark was did you read the menu and said no because nobody gave me a menu they were shoved in a gap next to the register and not out for people to see and another guest had an outburst minutes later and the manger came out and handled the situation and sent him in the back. Also you breakfast was not worth $80.00 I could have went out to a restaurant for less and had better quality food and service.

My room smelled like cat urine. #245. Yuck.

Its a very nice hotel, very clean. Rooms are nice size and very clean. However the breakfast situation stinks. They say breakfast is from 6-10am. I went by at 9:30 to get breakfast and was told by staff that i could only get a cup of coffee, they are not serving food. Not a major problem, but annoying. Also like most hotels poor water pressure in the shower. But overall a great experience, very friendly and helpful staff. Clean and comfortable rooms. I would definitely stay there again .

Room was clean and big with a nice couch

Pillows are very basic, I am used to better pullows in a Courtyard hotel