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8 / 10 Guest Rating

Courtyard Winston-Salem Hanes Mall

1600 Westbrook Plaza Drive, Winston-Salem, us

Courtyard Winston-Salem Hanes Mall - main view

About the Property

Convenient Location
Situated at the junction of Interstate 40 and Highway 158, Courtyard Winston-Salem Hanes Mall provides easy access for travelers.

Comfortable Accommodations
The air-conditioned rooms boast a cozy ambiance with amenities such as free internet, cable TV, work desk, and coffee/tea facilities.

On-Site Dining and Facilities
Indulge in delicious meals at the Bistro, grab snacks at the 24-hour market, take a dip in the outdoor pool, or unwind in the whirlpool.

Ready to experience a blend of convenience and comfort? Book your stay at Courtyard Winston-Salem Hanes Mall now!

Facilities & Amenities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

King Room with Sofa Bed - Photo 1
King Room with Sofa Bed - Photo 2
1/2

King Room with Sofa Bed

This room features a sofa bed, cable TV, and coffee-making facilities.

30 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
TelephoneAir conditioningHair dryerRadioDeskSeating Area

1 King Bed, Sofa bed

Non-refundable
Room Only
20% OFF$199.25

$159.4

Includes taxes & fees
Queen Room with Two Queen Beds - Photo 1
Queen Room with Two Queen Beds - Photo 2
1/2

Queen Room with Two Queen Beds

This room features a seating area, small refrigerator, and microwave.

30 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
TelephoneAir conditioningHair dryerRadioDeskSeating Area

Room, 2 Queen Beds

Non-refundable
Room Only
20% OFF$209.95

$167.96

Includes taxes & fees
King Room with Sofa Bed and Roll-In Shower - Mobility/Hearing Accessible - Photo 1
King Room with Sofa Bed and Roll-In Shower - Mobility/Hearing Accessible - Photo 2
1/2

King Room with Sofa Bed and Roll-In Shower - Mobility/Hearing Accessible

The unit offers 2 beds.

0
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Hearing accessible

1 King Bed, Sofa bed, Mobility Accessible with Roll-In Shower

Non-refundable
Room Only
20% OFF$199.25

$159.4

Includes taxes & fees
Queen Room with Two Queen Beds and Bathtub - Mobility Access/Hearing Accessible - Photo 1
Queen Room with Two Queen Beds and Bathtub - Mobility Access/Hearing Accessible - Photo 2
1/2

Queen Room with Two Queen Beds and Bathtub - Mobility Access/Hearing Accessible

The unit offers 2 beds.

0
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Hearing accessible

2 Queen Beds, Hearing Accessible, Mobility Accessible with Bathtub

Non-refundable
Room Only
20% OFF$247.45

$197.96

Includes taxes & fees
Queen Room with Two Queen Beds - Hearing Accessible - Photo 1
Queen Room with Two Queen Beds - Hearing Accessible - Photo 2
1/2

Queen Room with Two Queen Beds - Hearing Accessible

The unit offers 2 beds.

0
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Hearing accessible

2 Queen Beds, Hearing Accessible

Non-refundable
Room Only
20% OFF$247.45

$197.96

Includes taxes & fees
One-Bedroom King Suite with Sofa Bed - Photo 1
One-Bedroom King Suite with Sofa Bed - Photo 2
One-Bedroom King Suite with Sofa Bed - Photo 3
One-Bedroom King Suite with Sofa Bed - Photo 4
1/4

One-Bedroom King Suite with Sofa Bed

The unit has 2 beds.

0
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)

SUITE KING BED ONE BEDROOM

Non-refundable
Room Only
20% OFF$223.6

$178.88

Includes taxes & fees

Guest Reviews

8
Excellent431 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the clean rooms.

Categories

Cleanliness7.5
Service9.0
Location9.0
Room Quality8.0
Amenities7.5
Value for Money8.0
Food and Beverage7.0
Overall Experience8.0

Select topics to read reviews

M
MarchelleusUS
Verified booking
family_with_children
Standard Room
Stayed in Oct 12, 2025

"Exceptional"

9.0
Helpful?
R
Robert
Verified booking
Standard Room
Stayed in Oct 12, 2025

"Exceptional"

10.0

This hotel needs 2 extras luggage carriages. They only have 2 for a 4 floors building.

Helpful?
R
Robert
Verified booking
Standard Room
Stayed in Oct 11, 2025

"Exceptional"

10.0

Excellent staff and very kind front desk and all the staff are very professional.

Helpful?
J
Janette
Verified booking
Standard Room
Stayed in Oct 10, 2025

"Good"

4.0

No breakfast! Cold complimentary coffee. Staff not friendly. Will not stay there again. Will not recommend this hotel.

Helpful?
T
Terry
Verified booking
Standard Room
Stayed in Oct 10, 2025

"Exceptional"

10.0

heck in was fast and easy and the front desk person was friendly and very informative. Very good experience!

Helpful?
C
CharlenausUS
Verified booking
couple
Standard Room
Stayed in Oct 9, 2025

"Excellent"

8.0

Comfortable nice quiet location and hotel

WiFi didn’t work had connection issues

Helpful?
A
AlyssausUS
Verified booking
couple
Standard Room
Stayed in Oct 9, 2025

"Exceptional"

10.0

Very quick and easy check in, very nice receptionist. Room was clean and comfortable, ac and heat worked great.

No complaints

Helpful?
Z
ZaikiyahusUS
Verified booking
solo_traveller
Standard Room
Stayed in Oct 6, 2025

"Excellent"

8.0

Clean , ducked off from main traffic, comfortable.

The wifi on th tv didn’t work. Also there isn’t complimentary breakfast or food, however it was still good.

Helpful?
C
Christina
Verified booking
partner
Standard Room
Stayed in Oct 5, 2025

"Good"

6.0

I didn’t get the middle room in the back overlooking the pool as I requested by phone when I booked the room over a month ago. The patio was very small and only had one chair. I asked the guy at the from desk about having just one chair and he told me that every room has one chair. Which he lied beacuse directly in the middle of the hotel which is what I requested when I booked the room was the patio, chairs and table (2 chairs) and the balcony was much bigger. Shame on you for lying. I will not rebook this hotel because of that reason. I trusted the person on the phone when she told me that she got me when I told her what I wanted.

Helpful?
J
Jo AnnusUS
Verified booking
family_with_children
Standard Room
Stayed in Oct 5, 2025

"Exceptional"

10.0
Helpful?
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