Courtyard by Marriott Raleigh Midtown

It was centered well to many restaurants and venues.

The air condition didn’t work so we were sweating the entire night. The pullout couch did not come with sheets or a pillow or blanket. The staffing check-in didn’t provide any information about amenities on the property check out times or availability of breakfast and hours. I will never book at this hotel again and it leaves me very skeptical about Marriott, which is normally my choice of hotels when I travel . The website and booking.com listed this is a pet friendly hotel. However, when I arrived, I was told that pets were discouraged, but allowed. I had to pay $170 nonrefundable just a pet deposit. I travel quite a bit with my two small dogs, and I am fully aware of overnight fees and sometimes a refundable deposit. But this was unacceptable and outrageous in addition to the $170 it was $20 a night per pet. The facility did not have an adequate walking area for pets. It was literally a strip of grass in the parking lot that ran along off fence that was on a hill. It was so narrow. I had to walk on the pavement and the dogs had to walk in the grass one in front of each other because the strip of grass was so small. The room was tiny. And the air conditioning was in the corner, half blocked by the desk in the room. We kept the air down to 61 the entire night and barely cooled off, although the unit ran the entire night. Horrible experience.

I had loved the staff helpfulness and kindness. They were efficient and caring. The armosphere was beautiful. The staff tended to our needs or concerns. It was enjoyable and would go again.

We would stay again, however

No microwave in room.

Clean rooms. Great location. Trader Joe right across the street.

One single elevator on each floor so far away from reception was very strange for a hotel that size.