Courtyard by Marriott Richmond Northwest

Great stop

I like the easy check in

So old fashion no breakfast

We stayed here overnight and had a very pleasant stay. The rooms at this hotel have been renovated recently, and it looks like they did a great job. Our room was very comfortable and well furnished. The bedding was very comfortable and there were lots of power outlets and USB ports at bedside and at the desk and sofa. The desk is spacious and we had plenty of room for our luggage. As well as good amounts of space to work, eat, and relax. We also really liked that the window curtains completely blocked out sunlight, allowing us to sleep longer and better. The staff at the front desk and throughout the hotel were warm and hospitable. We look forward to staying here again soon when we are again in the area.

Good location, comfortable room

Charged $5 to park car on a big empty lot when the booking.com listing clearly said free parking.

Our first night, we noticed the bedsheets had multiple stains. The water pressure from the shower was very low. However the staff were very polite and helpful. Another issue we had, was the confusion around the parking. When I first placed the booking over the phone, I was informed that parking was free, but when we got to the hotel they told us parking is $5 per night. There should be more clear information on the website as to whether parking is free or not.

No free breakfast included and, I believe, they charged $5 for parking. I haven't looked at my receipt yet. If they have, it's ridiculous!

The property was very clean and well kept. The only criticism I have is to why they are charging a parking fee.

I very much enjoyed my stay, even though it was quite brief. I was welcomed warmly, my room was clean and comfortable, and i enjoyed being able to get a glass of wine before heading out for the evening. I appreciate it. The efforts to be more Eco, friendly with recycling in the room and use of real plates and forks, and wine glasses