Novotel Surfers Paradise

Check-in & Out

Property Notes

Please note, there is a 1.4% credit card surcharge when using a credit card. Please note that the property requires a AUD 100 pre-authorization at time of check-in via credit card, debit card or cash, as well as an additional AUD 50 per night, to cover any incidental charges. This will be refunded upon check out, minus any incidental charges. Please note the name on the credit card used for the booking should correspond to the guest staying at the property. Please note that the guest who makes the reservation must be 18 years or older, and staying at the property. Guests are required to present a valid photo ID upon check in. Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual "Schoolies Week" period. It does not guarantee the safety, comfort and convenience of school graduate guests during this period. Please note that this property has a strict 'No Party Policy'. Failure to comply with property policies may result in the eviction of guests and the loss of any deposits or payments made. All guests must sign the property's Terms of Stay. Please note that all accommodations is individually furnished and the photos are presented as a guide only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Swimming pool: Closed from Mon, Apr 20, 2026 until Thu, Jun 25, 2026 Swimming pool: Closed from Mon, Jul 13, 2026 until Thu, Sep 17, 2026 Hot tub/jacuzzi is closed from 2026-06-25 until 2026-04-20 Hot tub/jacuzzi is closed from 2026-09-17 until 2026-07-13 A deposit may be required at the property.