Cape Town Lodge Hotel

Friendly staff and easy check in

Nothing as everything was perfect

The friendly staff

That the advert don't state option of view I would've love a window the city view

If I could give this place less than 1 star I would. Old, dirty, incredibly rude staff. Feels like a hot sheet motel and, to be honest, I wouldn’t be surprised if that’s the majority of their target market. They even make you stand in the lobby (20mins in my case) to see if you’ve trashed the room before letting you leave. To make it worse, they never refunded my security deposit nor ever bothered to followup on it. The process involved filling out a paper form and physically writing all your card details (dodgy as hell), however a month later nothing received. Eventually followed up and after ignored emails and an escalation through my travel agent they did get back to me and make up all end of excuses. End result; they suggested filing a dispute! Who knows how many deposits they’ve stolen from customers. It’s not hard to miss 600ZAR, especially for intl clients. One of the most dishonest establishments I’ve ever crossed in my life and a total embarrassment to the South African tourism industry.

Nothing

Manager is very rude! Hidden costs! You pay R150 for parking per night (costs hidden at the very bottom) You R300 per night for damages, you pay R100 for 500MB for internet! Parking is awkward and difficult to access. Run don’t book here!

Location is amazing. I have stayed on about 5 occasions now, every visit to Cape Town. Staff are incredible even at breakfast the Chef every morning came to check on each guest and strike up conversation.

Le confort et la propreté de la chambre

Pas d’accès à la pisu une