OYO Hotel Midland

I love the customer service I have received. I do think housekeeping needs to do a better job. I cleaned the room better than they did. Overall I was pleased.

They have bugs they don’t clean the rooms

Easy check-in. Decent size. Bed very comfortable for myself but a little too soft for my husband. Inexpensive pet fee. Room clean except for a couple items left in refrigerator.

Had to wait to get checked in. The room was dirty we had to sanitize it. Was late and tired. But rooms are dirty and no locks that work on the door.

Had a great night sleep very comfortable

Disrepair condition of the room and grounds. Outside lights not working in some places, some inside lights not working, couldn’t get tv channels at all, so it appeared the cable or satellite service was not working. First room I was in was nasty and had pieces of the sheet rock walls falling apart. Toilet would not flush. Hair on the floors in the kitchenette and bathroom. Called to complain about it to the front desk and she was not helpful about the tv service, but offered to move me to another room. Just as nasty, tv service did not work there either, no hand soap in the bathroom, drywall falling apart, some kind of nasty film on the floors, just terrible.