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5.5 / 10 Guest Rating

Quality Inn Memphis Downtown

340 West Illinois Avenue, Memphis, us

Quality Inn Memphis Downtown - main view

About the Property

Convenient Location
Quality Inn is perfectly situated just 10 minutes away from downtown Memphis and iconic Graceland. Explore the city with ease from our central location.

Amenities Galore
Enjoy our outdoor pool, free WiFi, and in-room conveniences like a coffee maker, cable TV with HBO, and a seating area for relaxation. Start your day right with our grab and go breakfast and take advantage of the complimentary shuttle service.

Nearby Attractions
Discover popular landmarks such as the Memphis Cook Convention Center, FedExForum, National Civil Rights Museum, and Memphis Zoo, all just a short drive away from Quality Inn.

Ready to experience comfort and convenience in Memphis? Book your stay at Quality Inn now.

Facilities & Amenities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). A damage deposit of USD 50 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

5.5
Good571 verified reviews
AI Summary

Guests highly rate the and frequently praise the .

Categories

Cleanliness1.0
Service6.5
Location6.5
Room Quality6.5
Amenities6.5
Value for Money6.5
Food and Beverage6.5
Overall Experience4.0

Select topics to read reviews

O
OnnasisusUS
Verified booking
young couple
Standard Room
Stayed in Jun 30, 2025

"there was bedbugs in the bed"

1.0

Location off the freeway

it was dirty it was messy in the elevator didn't work

Helpful?
J
JrickausUS
Verified booking
family with young children
Standard Room
Stayed in Jun 28, 2025

"Passable"

5.0
Helpful?
M
MirandausUS
Verified booking
family with young children
Standard Room
Stayed in Jun 28, 2025

"Very poor"

2.0

It was clean

The fridge and tv did not work

Helpful?
E
EricausUS
Verified booking
review category business travellers
Standard Room
Stayed in Jun 27, 2025

"Very good"

8.0

Location, value, and comfort of peace of mind

Bit of loud noise late night/after hours. False advertisement on “ breakfast served “. Because they did not!!! Additionally the pool was out of order which was not stated on the web website

Helpful?
R
RichmondusUS
Verified booking
family with young children
Standard Room
Stayed in Jun 27, 2025

"Superb"

9.0
Helpful?
J
JamilausUS
Verified booking
solo traveller
Standard Room
Stayed in Jun 24, 2025

"Not what I expected but I slept well."

4.0

The beds were made nice the room itself wasn't too bed. The tub had a water leak and water constantly ran. The TV had limited channels and the signal was lost often. The elevators weren't working and the ice machine didn't work on my floor. That's kind of tough when you' have a handicap weather it's noticeable or not. All in all the internet advertisement about the facility wasn't totally true! Good location though.

The pool open, elevators working properly, ice machine on every floor, and no leaking water.

Helpful?
A
AaronusUS
Verified booking
young couple
Standard Room
Stayed in Jun 24, 2025

"Good"

7.0
Helpful?
A
AaronusUS
Verified booking
young couple
Standard Room
Stayed in Jun 24, 2025

"Good"

7.0
Helpful?
B
BrandyusUS
Verified booking
family with young children
Standard Room
Stayed in Jun 21, 2025

"Superb"

9.0

That there was no deposit and the price

The elevators were broken so my fiance and I had to carry all our bags up 3 flights of stairs after loading it all onto the cart. I m recovering from 2 broken legs as of the end of last year and I tell you that was rough! Also no breakfast

Helpful?
M
MommadeDE
Verified booking
family with young children
Standard Room
Stayed in Jun 20, 2025

"Passable"

5.0

There were bugs in the bedding and pillows. The lock would not bolt shut. The a/c was covered in dirt.

Helpful?
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