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7.2 / 10 Guest Rating

Clarion Pointe Syracuse Downtown

454 James St., Syracuse, us

Clarion Pointe Syracuse Downtown - main view

About the Property

Convenient Location

The Clarion Pointe Downtown is strategically positioned near major interstates and just a stone's throw away from Syracuse University and popular attractions like the Carousel Center and Carrier Dome.

Fine Amenities

Guests can indulge in complimentary perks such as a delicious breakfast, freshly brewed coffee, and convenient parking during their stay at this Syracuse hotel.

Business-Friendly Services

Business travelers can take advantage of free high-speed internet, copy and fax facilities, and special corporate rates. Additionally, a computer with internet access and printer are available for guest use.

Experience comfort and convenience at Clarion Pointe Downtown, your ideal choice for a memorable stay in Syracuse, NY.

Facilities & Amenities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Express check-in/check-out
Fax/photocopying

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

You must show a valid photo ID and credit card upon check-in. Please note, guests must be 21 years of age or older in order to check in at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

King Room - Non-Smoking - Photo 1
King Room - Non-Smoking - Photo 2
King Room - Non-Smoking - Photo 3
King Room - Non-Smoking - Photo 4
King Room - Non-Smoking - Photo 5
King Room - Non-Smoking - Photo 6
King Room - Non-Smoking - Photo 7
1/7

King Room - Non-Smoking

A flat-screen cable TV and a refrigerator are included in this room.

19 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Safety deposit boxTVAir conditioningHair dryerRadioRefrigerator

ROOM, KING BED

Non-refundable
Breakfast Included
20% OFF$143.55

$114.84

Includes taxes & fees
Queen Room - Non-Smoking - Photo 1
Queen Room - Non-Smoking - Photo 2
Queen Room - Non-Smoking - Photo 3
Queen Room - Non-Smoking - Photo 4
Queen Room - Non-Smoking - Photo 5
1/5

Queen Room - Non-Smoking

A flat-screen cable TV and a refrigerator are included in this room.

19 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Safety deposit boxTVAir conditioningHair dryerRadioRefrigerator

ROOM, QUEEN BED

Non-refundable
Breakfast Included
20% OFF$138.44

$110.75

Includes taxes & fees
Queen Room with Two Queen Beds - Non-Smoking - Photo 1
Queen Room with Two Queen Beds - Non-Smoking - Photo 2
Queen Room with Two Queen Beds - Non-Smoking - Photo 3
Queen Room with Two Queen Beds - Non-Smoking - Photo 4
Queen Room with Two Queen Beds - Non-Smoking - Photo 5
Queen Room with Two Queen Beds - Non-Smoking - Photo 6
1/6

Queen Room with Two Queen Beds - Non-Smoking

This family room is air-conditioned and features a TV with cable channels, a safe deposit box and heating. The unit offers 2 beds.

27 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Safety deposit boxTVAir conditioningHair dryerRadioRefrigerator

ROOM, 2 QUEEN BEDS

Non-refundable
Breakfast Included
20% OFF$165.4

$132.32

Includes taxes & fees
Queen Room First Floor - Accessible/Non-Smoking - Photo 1
Queen Room First Floor - Accessible/Non-Smoking - Photo 2
Queen Room First Floor - Accessible/Non-Smoking - Photo 3
Queen Room First Floor - Accessible/Non-Smoking - Photo 4
1/4

Queen Room First Floor - Accessible/Non-Smoking

The spacious double room offers air conditioning, a tea and coffee maker, heating, as well as a TV with cable channels. The unit has 1 bed.

28 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerRadioRefrigerator

ROOM, QUEEN BED, ACCESSIBLE

Non-refundable
Breakfast Included
20% OFF$147.66

$118.13

Includes taxes & fees

Guest Reviews

7.2
Very Good898 verified reviews
AI Summary

Guests highly rate the clean rooms and frequently praise the comfortable beds.

Categories

Cleanliness6.5
Service8.1
Location7.0
Room Quality8.6
Amenities6.5
Value for Money7.5
Food and Beverage6.0
Overall Experience7.3

Select topics to read reviews

W
WhiteusUS
Verified booking
family_with_children
Standard Room
Stayed in May 2, 2026

"Good"

1.0
Helpful?
C
ChristopherusUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 29, 2026

"Excellent"

8.0
Helpful?
D
DeborahusUS
Verified booking
family_with_children
Standard Room
Stayed in Apr 28, 2026

"Good"

1.0

Nothing

The rooms were dirty. The first room I had the window was open, the rug was wet and there were green stains on the bedding. The second room they moved me to had black marks on walls, smeared bugs. Hari in the bed, streaks on all the furniture. Paper stuffed in the peep hole. This was the worst hotel. I left and booked at a new location. I never even checked out I did not feel safe in the area as I was travelling with my 2 children.

Helpful?
N
nicolacaCA
Verified booking
solo_traveller
Standard Room
Stayed in Apr 21, 2026

"Very Good"

7.0
Helpful?
C
CharlesusUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 20, 2026

"Exceptional"

9.0
Helpful?
V
Valerie WadleyusUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 20, 2026

"Good"

5.0
Helpful?
B
BobusUS
Verified booking
couple
Standard Room
Stayed in Apr 20, 2026

"Great value, Very clean, friendly staff, comfortable room & Lovely breakfast buffet (bagels!)"

10.0

Very clean, friendly staff, comfortable room Lovely breakfast buffet (bagels!). Millie & Dave were wonderful!!!

Helpful?
M
MeiqingusUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 15, 2026

"Good"

6.0
Helpful?
J
JohnusUS
Verified booking
couple
Standard Room
Stayed in Apr 13, 2026

"Good"

1.0

Nice rooms, once you're inside.

Decent hotel, but in a frightening neighborhood!

Helpful?
A
AlyssausUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 13, 2026

"Very Good"

7.0

The staff was very friendly. Easily accessible rooms. Comfortable beds. Mostly clean rooms. Easy location for travel needs.

There was mold in the shampoo and conditioner dispensers in the bathroom. The tv didn't work. The bathroom fan would not turn off. And we got locked out of our room as our keys stopped working (but the staff was quick to fix that).

Helpful?
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