Fairfield Inn Memphis Southaven by Marriott

Everything about the hotel itself was good. The front desk was great both evening and morning, efficient and very friendly. However, twice during the night (2:30 am and 3:15 am) there were doors being shut loudly and people also very loud. They would have a much higher rating if someone would have tried to quiet whoever was doing it.

The staff is nice and hotel is dated. Some of the outlets did not work and had hard time charging my tech. The vent in the bathroom sound like a loud broke down truck. The only thing I would eat from breakfast that was offered is the boiled eat and waffle.

Hotel staff were good! Breakfast needed some attention though… stale and limited food. Room was clean!

Hotel was clean and quiet. Staff was friendly!

Every morning I was woke up by the room service staff having the loudest conversation right outside my room. I am not exaggerating when I say every morning. I even looked out my peep hole one morning and one of the workers was leaning on my door while having an extremely loud conversation. They’re conversations were so loud you could here them outside. I never got good sleep at this location because of this. I have had better experiences at Motel 6 locations and those are never good. On the plus side the room was clean so at least they know how to clean while being loud and disrupting sleep. I will never stay at this location again. There are plenty other great options nearby.

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We loved associate Sylvia. Such a positive attitude and Outstanding customer service. We had real problems with cleanliness of the bathroom and the room in general. The tubs were obtrusive. I would not stay here ever again.

Everyone was very polite and professional. Thanks

Professional staff, clean and spacious hotel, easy access to shopping and Tanger Outlet as well as a variety of restaurants. The hotel location is safe, quiet and they serve breakfast. Check out at Noon which is also great.

We had some issues with our toilet which we fixed. The biggest issue was the elevator was down and we had to carry our luggage down 3 flights of stairs. Thankfully it worked when we got there. It was very inconvenient. The staff were also really nice though!