The Swan at Streatley

A

It was a hot room and the fans had more dust in them than I’ve ever seen!

Friendly and professional staff

This was one of the nicest hotels I have stayed in here in the UK - big room, river view and balcony - huge bed and large bathroom. On a sunny day the deck chairs by the Thames were a beautiful location for a morning coffee. Good value for a mid week stay.

Beautiful setting & a lovely hotel with great food, drinks & a welcoming feeling. Catering for a wide variety of people & dogs

Hotel was great, lovely location and had a large room. Staff did not know how to add to room bill for the family room as it did not have a number and question me on why I did not give a number. This was across three places within the hotel. Lobster bar really busy but wonderful placement. No table service must order at bar. Table was in line of the queue for the bar, very tight. Food came incorrect and missing items, staff did not fix issue due to how busy it was and then tried billing for missing items. Seemed too busy for the volume of staff on duty and a small bar compared to the people on site. Breakfast was lovely although a little small for the price. Breakfast staff were very good and the view was excellent. If it was not for the inadequate staff at the lobster bar I would have rated the venue 5*.

Excellent Just needs air con!

It was lovely overall and brilliant for the dog. Our only slight criticism was the state of the cafe - a bit tatty in comparison with the standard of the rest of the hotel. Would happily stay again.

Hoped it would be amazing, it was ok. We arrived 15mins early and room not quite ready so we decided to order a drink outside using the QR code on menu on table. After 20 mins and no drinks we asked inside and they said that was another team responsible for the drinks outside and it wasn't open yet. My other half had to go down to the Coppa Club to get a refund. Now our room was ready so we collected key and headed up. Key didnt work so we had to go back to reception and they fixed. Room lovely and spacious, bathroom the same and both spotless. Great products provided. Also great coffee but we had to ask for it to be replenished each day. Prosecco in the fridge which was a lovely touch only the edge was taken off as the card said happy anniversary when I'd mentioned on booking that it was our honeymoon. Some friends had tried to organise for a gift to be ready in our room too but after being passed around on the phone and leaving a voicemail that was never returned they were unable too. It was unusually hot and though there was a dyson fan I think most other hotels at this price point would have air con. I think in normal British summer temps it would be fine. Food was great at both the lobster bar and coppa club but at coppa club we had to chase our drinks as waited 20mins again and the heaters had run out of gas at the lobster bar. Best service we had was feom the young chaps at this bar. Super friendly

Ideal for our Thames Path walk. Beautiful setting, well appointed comfortable rooms, with outside terrace and view of the church, nice bar / restaurant with a lively vibe and good snacks in the evening. I'd asked for a quiet room but unfortunately my room was over some kind of generator and there was a loud hum all night. Breakfast was underwhelming, two tiny poached eggs on dry toast (we had to ask for butter), served rather cold, as was the coffee.