Clarion Inn & Suites Kissimmee-Lake Buena Vista South

Gift store next to the hotel.

Very disappointing breakfast. The photos published by the hotel do not accurately represent what is actually offered. Cleanliness is definitely not their strong point. You will find dust in many places, including outlets, light switches, sensors, and other areas throughout both the rooms and the lobby. The rooms generally look like the photos, but they have unpleasant odors and are noticeably dirtier than expected, especially the bathrooms, where we found mold and insects.

Nothing at all but the night clerk she was amazing.

They straight up found something to charge for. We used a rag to clean up a coffee spill and they charged 25 dollars. How you gone charge someone for cleaning up the mess? They are very rude and don't have the hospitality down pact. I would never stay again. Lights sucked, fridge broken with water leaks. The mourning clerk was rude and told me I couldn't take breakfast only for her to let folks do it in my face like she didn't come and talk shit to me. Then acted like because the woman I asked didn't speak English I was the problem but she knew enough to go tell her what I asked. Also the breakfast sucked and it was worst than jail food. They cut up sausage patties and powder eggs half done. The orange juice container was not changed it had particles in it. The places is not clean properly. The staff works together to steal folk deposits. That's the racket the staff has going. It needs to be investigated and them charged for stealing guest deposits. I want this place to be held accountable.

nothing

had roaches

Was more cleanup than before

The room I stay this time was better than other times I was there no any bad comments

Nothing.

The staff was awful especially the Assistant GM who would not help the staff while there was a line out the door. Both doors to the lobby were not functioning properly, so it would bang loudly every time someone went in or out. Total disaster and there were even homeless people that would stay within the property pool and surrounding areas. Severe air conditioning leaks.