Hilton Tokyo Bay

Room size, view, the service and location

スタッフの対応は満足でした

食事がいまいちでした。食器の汚れがかなり気になりました

The rooms were spacious, the restroom facilities were fantastic with the Toto bidet including heated seat and water. The buffet was good, but the restaurant was great. The staff was very accommodating.

The luggage had to sit on the floor because there were no any stands in the room. The slippers are not made for men size 11 feet. The pool area was closed for refurbishment. We were not able to enter Disney Sea from the entrance across the street.

Proximity to Disney and large rooms with 4 beds for 4 adults.

I wish the was self serve laundry. We were only there 2 nights and did not have time for laundry service.

Convenient located with buses to and from the hotel to the train stations

Pool needing booking in advance or missing out if you dont or when its fully booked

Location, service, having lawson, shuttle service

Food at the buffet breakfast. Not much options. Bread are cold yet cannot toast ( eg baguet, croissant)

To start with, the reservations were well taken care of and quick in responses. We arrive from Yuzawa; Tokyo Station and took the JR line to Maihama. Once arrived, you will not miss the Disney Resorts Line and purchased 2 days tickets for the train rides. Saves us some monies. There is a shuttle service at the station to ferry us to the hotel. Friendly driver cum tour operator cum porter cum usher! He was friendly. Check in was hassle free and the room was spacious, big and entertaining. The kids love them. They have large tv room at the lobby area and also swimming pool. We didn't have enough time to use it though. We purchased a cheaper breakfast upon check in and yes, there is a long queue if you are late. We didn't wait for long though to get to breakfast and the restaurant is huge enough to cater to large crowd. Food varieties were enough. They also have convenient store in the hotel if you need to buy your basics. We took the train to Disneyland and spent the whole day there. We arranged our own transport to the airport and the concierge was kind to allocate the driver for us and assisted us with our luggage. They also bid fond farewell the Japanese way, which we were impressed. Thanks for the great stay!

Chose to stay here during our short city break because of the proximity to Disneyland. As a result it’s about 45mins out from the main Tokyo areas, but don’t be put off - the hotel provides free shuttle buses to the local station (10mins away) and the airport (daytime only). Tokyo is easily navigable via the trains - all you need is Google Maps and an eSIM to keep your data on! You can then see exactly where to change trains, even down to the coach and exit to use for your destination (some stations have <200 exits so pay attention!). The hotel was spotless, staff were wonderful, great breakfast, 24hr Lawsons onsite with an ATM, etc. couldn’t fault it.