Hampton Inn Danville

good customer service

John at the front desk was absolutely amazing. He was super friendly, helpful and quite knowledgeable about the area. He is hidden gem!

Clean rooms, comfortable, helpful staff, good breakfast

Initially impressed with the hotel upon entry at around 7:30PM. Got to our room (room #228) and thought it to be pretty nice as well. Left the hotel shortly after check-in (7:45pm) to visit our local family in the area. NOTE that when I leave a hotel room, I turn the TV on to make it sound like someone is in there and we had the DO NOT DISTURB sign on the door knob. Returned 4 hours later (~12:30AM) to call it a day and noted the DO NOT DISTURB signs was at a weird angle and the TV had been turned off. Found that to be pretty weird then we discovered that $250-300 worth of prescription medicines were stolen out of our room. Story gets pretty fishy from here but appears they assigned another guest to our room as their computer system showed we were supposed to be in a different room (226) but we just went where the key card folder said to go (228). So the other guest(s) were in our room supposedly very briefly but who really knows and apparently the check in staff then was in the room to confirm that there were guests (us) in there. So it seems a couple of people had gained access to our room despite the DO NOT DISTURB sign. Note this hotel does not have any camera security. Also the staff at the front desk was a fill in from another hotel. As it was a holiday weekend, there was no manager on site and the staff did not know the managers last name and there were no business cards available. Supposedly getting a refund but haven't seen anything on that. DONT STAY HERE!!!!!

Great room! Pool is a good size!

The property was clean, I felt safe even parking I’m the rear of the building, and the gentleman that checked me in was very friendly, polite and professional!!!

I am impressed by the helpful staff at the time of check in. This gentleman was attentive and effective in getting us in, he provided us free bottle water, boiled a new pot of hot water and coffee. Hotel room is clean and spacious, beds are comfy.