Hampton Inn Birmingham-Trussville

Bathroom was worn and not super clean I’ve come to expect at Hampton’s through my Travels. A/C cover on controls was broken off and just laying on top of the unit. Pillows are awful. Had to go buy others so we could sleep. This trip was due to the death of my mother, but I was refused a discount for bereavement. I received a nice discount when my father passed 15 years ago.

The bed. The pool. Cookies 🍪 in the lobby.

Evening staff were less than helpful and friendly.

The morning staff was great to include the kitchen staff. The location was good as well. The stay was comfortable.

Bathroom.

Great breakfast!

It was clean and staff were friendly. In our room the entryway light was a strobe light and the desk lamp didn’t work. The plugs by the bed were so loose a phone charger would not stay plugged in. There were no pool towel when we went to the pool. A nasty guest left the inside goop of a diaper on the edge of the pool that my daughter slipped on and nearly cracked her head. The hotel room was overall clean. And was nice. The guests above us were loud and the pitter patter of their rambunctious toddler was loud on the wood floors. I’d stay on the top floor if I ever stay again. I am not saying I will never return but I’ve had better experiences.

We stopped 1/2 way on our way to our finally vacation destination and this was clean safe, right off the highway and the lady doing breakfast was the greatest…