Hampton Inn Boston/Peabody

The bed was comfortable, the towels were great. Pillows also were great. The cooling system worked well. The shower also was good, as was breakfast.

We were never able to work the tv, there were no instructions. The cooling system was being held up by 2 pieces of wood. The coffee maker had to be moved to the bathroom because there was no electrical outlet nearby. There was no waste basket in the bedroom, only in the bathroom. This was not the usual standard we are use to when staying at Hampton. First impressions are important, with that in mind, the carpet in the elevators is filthy.

I like that Peabody was so close to Salem and Boston. It was easy to get to both locations and we even took a drive up to Maine. The front desk person that was working on the second night that we were there was wonderful. We lost power to our room twice and she got us a new room and even gave us some points.

There was a lot of construction on the property. The guy working the first night put us in a room next to a room under construction and we were awoken early. When we first got there, the door to our room wouldn’t open. The front desk guy said to try pulling up the handle instead of pushing down on it. That worked. Breakfast was fine, but because of the construction, it was not what I had come to expect from Hampton Inn. It was just disappointing overall. Especially since we had just stayed at a Hampton Inn in Niagara that was spectacular.

The front desk staff was very nice.

I was unaware there was renovations during my stay. No pool which was my go to for my kids. Only one outlet worked in my room and that was in the bathroom. The wifi was inconsistent and would go in and out.

We liked the new renovation

We couldn't use the pool due to the renovations