Hampton Inn Bozeman

Washer dryer great, needs new carpet everywhere, no plugs for phones, ac heat unit loud. Security door did not work where you're to use key. Sheets did not fit the bed kept coming off.

We usually stay at a Hampton Inn when traveling because in the past, they have always been comfortable and most importantly well kept and clean. This is the first time that we have stayed at a Hampton which was in very poor condition. The bathroom was horrible. The bottom of the bathtub was so worn that parts had no enamel appearing discolored and dirty. The moulding around the tub was mouldy. The toilet was not securely fixed to the floor making it move while sitting. The carpet was threadbare and the bedskirt material was very old and in bad shape. This room is what I would expect from a very, very low class motel, not the standards we are used to at Hamptons. I am no longer confident that all Hamptons are well kept.

Not updated. Bad smell through hotel. No plug in for the computers and your accessories. Lock did not work. Carpet is well worn and smells. Staircase smelled so bad did not want to use them.

It was on overall great experience

Always clean and comfortable.

The bed was comfortable and then location is close to the airport. Glad we only stayed one night. Very dates rooms. The bathroom had this huge stain in the tub, coffee in lobby was lukewarm and there are stains on the walls in the elevator. I used points and money to pay for the room and it was still over $200 for the night. Not up to Hampton standards.

Location is excellent, and access to shopping very convenient, with easy driving options on low traffic roads.

Staff was in training but trying. Asked housekeeping staff if they were going to service our room. She indicate "yes" but it was not service.

Enjoyed the stay.

Very friendly front desk staff — they made us feel welcome right away. A special thank you to the gentleman handling breakfast; he kept the area clean, well-stocked, and running smoothly even during the busiest times. The shuttle service is a big plus and was very convenient. The hotel lobby has a charming, homey feel that adds to the overall pleasant atmosphere. I’m not sure how old the property is, but the rooms are clean and nicely done. That said, working in hospitality myself, I’d recommend a deep cleaning — especially shampooing the carpets in the rooms — and addressing a few minor maintenance issues. I loved the amenities, especially the quality bathroom products. One small suggestion: it would be great to have a safe in the room for added convenience. Overall, a lovely experience — thank you for the hospitality!