Hampton Inn & Suites Cleveland-Airport/Middleburg Heights

Location and clean

Website says nothing about a 75 pet fee. Website just says pet friendly

Overall a great stay. Easy digital check in and well light parking lot. Close to several gas stations and a couple of restaurants. Room was clean and the beds were comfy. This is a great location for an early flight out of CLE as it only took about 12 minutes to get there. The furniture is a bit dated, but no reason that I wouldn’t stay here again.

The person taking care of the breakfast was exceptional. Her name was Percita…..she not only cooked the breakfast, she made sure that everything was fully stocked, and even cleaned up after. She is definitely a hard and thorough worker!

This is an older Hampton Inn that is one exit south of the Cleveland Airport. Area is nice with lots of fast casual restaurants and some sit down restaurants. The rooms were ok. Stayed in a suite room that had two queens in a separate bedroom and a living room area with a pull out couch. There was a mini fridge and microwave in room. Room was kind of dark and there was some sloppy remodeling jobs that were apparent in the room. Surprisingly, the room was quiet considering you are near the airport. The indoor pool area was very clean and nicely done. Pool water was cold even though it was the middle of summer. Not sure if heated or the heater isn’t turned on in the summer. Breakfast was just ok. For some reason, they were out of waffle batter the day we were there. Overall, some minor problems but nothing that would keep me from staying here again.

Would have been a nice stay except for the allowance of children in the pool area unattended making it miserable for other quests to enjoy the pool. They allowed a birthday/ pool party which is unacceptable. The entitlement of the quests was over the top with no consideration for others!

Facilities and Comfort

I would stay here again.

Very nice room with very helpful staff. Will be stsying at this hotel again.

Staff was friendly.

Pool was a little small and people had alcohol in there even though it says not to.

The room and bathroom were very small and cramped compared to other Hampton Inns. We killed 2 species deed in the bathroom, and the bathroom ceiling was a sketchy drop ceiling. The fridge was large for a hotel room, but there was no freezer. The lady working the desk at check in was nice, but no one else at the desk seemed friendly. The breakfast was disappointing, as well, and we’ve had a lot of hotel breakfasts. The selection seemed significantly smaller than most, and there wasn’t even a fridge with yogurts and milk. However, the people running the breakfast area were nice.