Hampton Inn Greenville/Travelers Rest

Staff very helpful. Breakfast was awesome.

Smell of cleaning fluid in room was a little strong.

Cigarette smell everywhere. Nasty smell

Wow — extremely disappointing for a Hilton property. Our room was very outdated, worn, and not very clean. The office chair was absolutely filthy (see attached photo), the bedframe sagged, the floors were dirty, and the window shade was broken. After reading other reviews, my guess is that our room had not been recently updated. We also noticed we did not have features other guests mentioned, such as a bidet or a remote-controlled toilet. We were placed in a handicap-accessible room, which was not our preference. Unfortunately, the hotel was fully booked, so changing rooms was not an option. I do want to note that the hotel staff were pleasant, and the breakfast was fairly standard. I also appreciated that coffee and water were always available in the lobby — a nice touch. Other than that, I would not stay here again.

The toilet

The luggage cart

Communication was superb, Andrew sent me several texts to see how my stays are going. He made me feel very special. Location was good; not too far from Swamp Rabbit trail, and coffee shops, restaurants and other retail stores are near by. Fairly quiet at night and we got a good sleep.

Bathroom can be updated. There are noticeable stains on the corner, and air bent over shower defiantly need attention . Also, I felt the room door was too thin; I could hear people walking by and shutting the doors. Fortunately no loud customers at the time we started.