Villa Victoria Pirámides

We liked the location. We chose it because it's close to the pyramids (Gate No. 4), just about 10 minutes walk or less. The location is also near the center of the town where we got our lunch/dinner. The hotel has a restaurant but we usually eat earlier than the restaurant opening for breakfast and dinner. So, we did not try the restaurant. The rooftop of the hotel is the highlight of the entire hotel. We liked it a lot - it has chairs and tables if you want to hangout with friends with a bottle of beer, you can easily do that. From the rooftop, you can see the pyramids of Sol and Luna. We got up in the morning around 6:30am and went to the rooftop just watching hot balloons flying towards the pyramids. There're many, probably over 30 flying in the sky. Some flew over our roof. It's just beautiful. We're happy to pay a little bit more than some other hotels in that area just for the view and for watching hot balloons flying. The hotel is situated in a quiet corner away from the railways and trains. If we're backpackers and walk a lot, at least 5-6 hours a day. If you don't want to or can't walk too much, the hotel owners (I forgot to mention it's a lovely family business), Victoria and her husband can offer you a ride for a small fee. Both of them are super nice and Victoria speaks some English, that helps a lot. The hotel has many types of rooms - from a suite without view (no windows), a suite with a beautiful view, to an apartment with multiple rooms and kitchen for 10+ people. Our room has a small window in the bathroom and can't see the pyramids, and it's on the second floor. We liked that room - it's quiet and clean. Hot water to make tea and coffee is provided 24 hours and is free. We booked one night through Booking.com and later decided to stay one more night in the same hotel room to make sure we got enough time to enjoy that area. We're now in Puebla while writing this review.

There is nothing I don't like about the hotel. But Booking.com really messed up with my room reservation. When I booked the room, Booking.com gave me a free upgrade for being a loyal customer. The upgrade was an entire apartment with multiple rooms. So, I thought it's such a great deal. It turned out it's not the case. The owner communicated with me multiple times about the issue. So, when we got there, we were assigned to a suite instead of an apartment. It's okay for us since we're informed by Victoria. Be careful of Booking.com's free upgrades -- really too good to be true.

Extremely helpful owner, who organized the visiting for us, gave us a lot of good tips on where to go and what to avoid, and even made plenty of photos for us during our balloon experience! The hotel was nice and clean, room very comfortable. The location is also great - you can easily walk to the pyramides site.

The room was a bit chilly in the morning - additional blankets we got were very helpful! Also, be patient with the hot water, it will eventually get running, you just need to wait a while

Our stay was good and view there is fantastic! The service was really great and very warm welcoming. There is the small restaurant on the ground floor of the hotel - food is very tasty, fully recommended! Safe parking is available in the garage.

There was only cold water in the faucet but it wasn't a big problem because in shower were both: cold and hot water.

Exceptional hospitality from the staff

The property is nice and clean. They have a view of the pyramids from a distance so it made a nice view on the terrace when the sunset in between the pyramids. They are connected to a restaurant. The location is deep in the town to get to. It took a while before someone came to the desk to help out. The room we stayed in was next to the construction of the building so we could hear people constantly.

la habitación era muy distinta a la que se ve en las fotos, no especifican que esta como en un desnivel en el estacionamiento. Esta mejor si explican bien cual habitación se esta alquilando, para no llevar sorpresas.

Great place to be, beautiful roof garden with astonishing views, service is great and the place is super clean. Great food and great price too!! AAA