Bayside Hotel of Mackinac

Location to the ferry dock.

1st Receptionist told me there would be coffee, tea and hot chocolate in front lobby in the morning and when I went there there was nothing. Receptionist then told me I had to exit the front door and walk around building to the next hotel and get my coffee there. 2nd never received house keeping while I was out of my room except trash emptied. Beds left unmade I had to remake them at the end of a long day for my family, microwave was dirty and wouldn't use it, coffee was not resupplied in my room. Had to wait till went for breakfast.

Great location.

The stay was okay, but a few things were frustrating. There was no staff available in the lobby in the morning, which made it difficult to get assistance. The coffee was okay, but there was no filtered water available. We were a group of four staying for two nights and only received three towels. When I asked for more, I was told I’d have to wait to see if they had any extras, which felt unaccommodating. Most concerning, however, was that the back doors to the hotel were left unlocked—no key card was needed to enter from those door… big of a security issue!

Have been coming up to Mackinaw city for the past 10 years. Have stayed at multiple hotels in the area. This one works good for location to ferry dock and waterpark for the kids. Rooms were somewhat updated last year. It’s a good value for the money if you’re able to look past wear and tear on rooms.

The room had a musty smell to it. Carpets definitely need to be cleaned and a window that opened would help let fresh air in the room. Pool and hot tub were not very clean as well.

This was one of the cheapest hotels in Mackinaw City but, as the saying goes, you get what you pay for.

It was a weird atmosphere. It seems like there is a large(more than 10) family who lives at the hotel. Their personal items were in random places. The bathroom was gross. It looked like someone splattered something on the ceiling and it was never cleaned. The TV didn’t work the first night. This hotel said that they have no connection with booking.com and they didn’t have any of my credit card info. This is the only hotel I’ve stayed at that I had to provide my credit card to after reserving through booking.com.

Was very dirty in common areas and had a very bad odor.

No breakfast available

Room wasn’t cleaned earlier. Ours was not cleaned until after 5 pm. and then we still had to ask for items Tv and clock did not work