Hampton Inn by Hilton Washington Court House

This was the singularly most unsatisfactory Hotel experience I've ever had. We made the reservation in April When we showed up in July we were told that we could not pay in cash and that they didn't have the room available that we had reserved. The climate control system was either full blast AC or heat, with nothing in between. No maintenance person after 3:00 p.m. As we were given only one bed instead of two we asked them to make up the fold-out couch and they were unwilling to do so. In the early a.m. we asked for the climate control to be addressed and were told that it would be. When we returned in the we were very surprised to discover that it had not been addressed and the room had not been touched in any way. The person on in the evening blamed the people from the morning and also told us that the rooms only got done every second day. As far as we could see there was no signage or notification of this. The manager was ABSOLUTELY UNAPOLOGETIC about any of this and said she was still unable to give us another room, although they had given some two queen bed rooms to other customers during the day!! We also had another friend that had a non refundable reservation there that ended up being able to get in at the Roberts Centre. So we asked if we could have that room with because we had her permission and we're told that it was unavailable. What if they had decided to use it for one of the 3 nights they had paid for?!

It’s small, so easy to get in and out.

The breakfast was dismal. They were out of everything both days (bananas, pecans). The oatmeal was not freshly made and was cold the first day, and was dried out and leftover the second day.

Friendly staff and great breakfast!

NA

Front desk lady was very unprofessional and rude

This is one of the better hotels in the area. Not luxury, but clean and up to date.

We stayed here one night on a road trip. This hotel was nice and clean. Nice bedding. There was a microwave & small fridge. Breakfast included waffles, bacon, potatoes & omelets. The only negative was that there was no fruit. I'd stay here again.

Breakfast was terrible. No coffee at first, then tasted like it had been run through the grounds a second time (not drinkable). Pool was perfect temp and clean.

Nice place for an overnight stay. Ate at Waffle House next door… delicious!