Hampton Inn & Suites Alexandria Old Town Area South

It was nice place and staff members did their jobs

I didn’t like the location, because enter and exit the parking is hard because of traffic and turning cars on the highway close by.

Ian was amazing and super helpful! He assisted us with Uber and answered all our questions and addressed all our concerns

Evening Staff was extremely courteous and helpful. That young man with the long red hair was exceptional.

Location and access with it being right at the lane to on ramp of 95. Nothing you can do about that. Direct TV sucks and no movie service

There was a bug in my room, the place has an old musty smell, I was orginally on the 4th floor and the ice machine was out of order and they had two big blue floor "fans" on the floor right by my room. And to top it off we had to pay for parking. They did move me to another room and comped one night of parking, but overall, I don't think i will book another stay here.

Staff very nice.

Parking lot. And have pay park to stay at hotel

Asked for an early check. In. Said we would be there between 1 to 2. Arrived at 115. Was told by front desk it would cost 50 dollars to check in early. We never came across that w any Hampton inn. Then asked if we could use the workout room and was told that we needed a key. Went to lunch came back checked in. I recieved an e mail asking how my stay was going so far and explained what had happened. Element of said anything but he asked. Followed up by a response from a different person explains that I were sold out the night before and there were no rooms available. So two different answers. I responded we could have checked in if we paid the 50 dollars. Didn’t want to get into a pissy match. Went to national harbor for early dinner and bought sole products from mini mart. Shameka at the front desk asked us what happened when we gave r room number. She was grea. Explained new staff and management that the girl at the front desk was probably confused. Shameka and Mimi the young lady at the front desk when we checked out were excellent. We have stayed there four times since October. We will be back

Possibly if just let us use the facility’s instead of sending us on our way for an hour and a half. We just drove 7 plus hours. Didn’t see what front desk just could let us in the fitness center things happen r stay was