Hampton Inn & Suites Kansas City-Merriam

The bed was very comfortable.

We visited several local restaurants with amazing food in the area. Loved the hotel, the cleanliness and quietness of it, and the staff. Only complaints (and they are not really complaints) is the bed comfort was not what we are used to and we had a hard time figuring out how to make the shower work (it had a handicap handheld option - which also would not stay in its holder). But that was a minor thing, like I said, not really a complaint. Will definitely stay here again next time we go to Kansas City.

Expecting to go swimming.. the pool being remodeled wasn't noted so the children were disappointed.. everything else was excellent, ty!

good overnight stay

Room was very comfortable. So much better since we figured out to leave air conditioner fan on all the time. Helps with the stuffiness in the room. Frig in room didnt have a freeze compartment. Last time we were there, no scrambled eggs due to last truck, this time no paper plates so had to eat omelettes and sausage in a bowl.

It is interesting that you show the pool as your introduction to this hotel. The pool looked pristine. It was all set with a large quantity of towels ready for use. Unfortunately, as you can see by the sign, it was closed 'for maintenance'. We had booked our room for 4 days, looking forward to leisurely daily swims before we went sight-seeing and met our son in the evenings after his work day. No maintenance took place. We had the feeling that the pool closure had more to do with staffing than with a problem with the pool. There was no warning of the closure when we booked the hotel, or we would have chosen another hotel. In every other way, our stay was very good. We felt a little cheated that our 'get-away' was going to be absent the pool that we had looked forward to using.

I really liked the look and feel of the place and it was very nice neat and clean

We arrived at 3:30 and were told our room wouldn’t be ready for 30-60 minutes. It was 2 hours before we got into the room. There were many others waiting also. There was no accommodation for this inconvenience. Pool was closed for renovation until further notice. The room was nice when we finally got to it, but after a long days drive we were very disappointed that we had to wait until 5:30 to get in.

This was a family time. There was a total of 9 of us. When we made the reservation I made sure it had a pool for the kids, breakfast and I booked 2 rooms with a jointing door. When i checked in there pool was out of service and had been for awhile. They didnt have jointing rooms because they over booked their rooms. They didnt have 2 rooms available with double beds. We had to get 1 room with a king bed and a couch.