Hampton Inn Phoenix/Glendale/Peoria

everything was god in the room!

Staff was very friendly, the room was just right, and dinner and shopping isn’t far at all. I’ll definitely stay here again.

The service staff was very friendly and accommodating. The room was dirty. I had to walk around the room with shoes because the floors were sticky. I used wipes to clean my feet and they were black. The mattress also had brown stains all over it. I will skip staying at another Hampton Inn. Overpriced and dirty!

The place was clean. Staff was nice. Bfast was better than some other “free” bfasts we’ve had. But this hotel is in need of some updates…particularly the carpet and mattresses.

There is all-night road construction right outside the hotel. I was not warned of this or given a room at the back side of the hotel, but given a room that looked right out over the construction. Could hardly sleep all night. Very disappointing.

Close to restaurants. Friendly staff. Quiet room

Great surroing area. All staff was very nice

The area has a lot of good choices for dining that isn’t too far and walkable. The hotel itself is kinda old and the floor is quite dirty. The place needs an overhaul. Staff was nice and friendly though.

My stay had issues but my rating does not include the issues that were outside the staff's control (i.e. construction done at night because its AZ and it's hot and someone dying). The positives were good room rates, nice sized rooms, breakfast served from 6-10am, a check-out time of noon, good location and great staff. The negatives were dog friendly hotel, the carpet is disgusting, always were some type of footwear. Had an adjoining room and could hear the other occupant very clearly at 1 am. Our rooms had handicap showers, the problem was there was no edge or barrier to the shower; you literally flood your bathroom every time you shower. I don't know if those were the only rooms left with king size beds because I witnessed someone else check in and the person asked for the first floor but they wouldn't due to the construction at night. I would stay there again, they have a very nice selection for the complimentary breakfast.

The front desk staff was great! Friendly and welcoming. Check-in was easy. We were going to use the elevator to get to our room but ended up taking the stairs because the elevator was very warm- no AC at all. The room we were given smelled like smoke - the front desk person was apologetic and accommodating and moved us to a different room. The second room was ok but the linens and duvet smelled like they were just brought out of a musty closet. I did appreciate the toiletries provided- called "Zero/0" - or at least that's what the bottles said. The shampoo, conditioner, and body washed were 15oz boxes attached to the wall in the shower. There was also a bottle of the same brand lotion next to the sink. The refrigerator had something spilled in it- which had leaked into the cabinet the fridge was enclosed in. The beds were horrible. Any movement caused loud sounds from the box -spring boards??? Every time my husband moved or turned, the noise was so loud, it awakened me. There were several lamps for lighting options, multiple electrical outlets and USB ports which was great! I always stay at a Hampton Inn when traveling but I have to say this location, by far, was less than stellar. Thank goodness for the front desk staff- she was great! By the way, we did not partake in the complimentary breakfast but my husband did get a bagged "breakfast to go" which contained a bagel, water, apple, and a couple of other items.